Compliance teams and MLROs reviewing AML processes and risk assessments

Fee earners and support staff who send onboarding, payment, or Source of Funds requests

Firm administrators managing settings, integrations, and user permissions

Finance teams handling payments, refunds, and billing

AI bank statement analysis: Legl now analyses uploaded bank statements using AI, flagging unusual transactions such as large cash deposits, cryptocurrency activity, and one-off large payments. Clients are prompted with follow-up questions during submission, reducing the need for your team to send additional requests.

Source of Funds Signals now also work when a client uploads a bank statement manually, so the review experience is consistent regardless of how the statement was provided.

New review experience: a redesigned in-app review with a clear breakdown of declared funds, connected or extracted accounts, transaction charts, spending behaviour, and AI-generated insights, alongside the existing PDF report.

Commercial Source of Funds (beta): AI functionality extended to company accounts and complex ownership structures.

International bank statements: AI extraction supports multiple languages. If a statement cannot be analysed, both the user and the firm are notified, and the firm still receives the uploaded statement for manual review.

Template library: SRA-based client and matter templates as a starting point you can customise.

Risk Assessment Builder: self-serve adding, editing, or removing questions, configuring conditional logic, and setting risk weightings in the platform.

Auto-creation: risk assessments can be auto-created using existing client data, pre-populating relevant fields.

Reassessment dates: configure default reassessment periods by risk level, applied automatically when an assessment is completed.

Escalation settings: high-risk assessments can trigger email notifications to nominated individuals for sign-off.

Dashboard improvements: customisable columns, and an MLRO dashboard surfacing high-risk clients and jurisdictions.

Trust onboarding: full Trust functionality is now available to all users (no longer in beta), covering beneficial ownership, trustee relationships, Trust deed analysis, and Trust-level AML checks.

Interactive UBO chart: the ownership chart is clickable, lets you navigate to an entity's company report, and includes filters to narrow ownership by percentage (for example, greater than 25%).

Business-to-business associations: associate businesses with other businesses to represent group structures, holding companies, and related entities.

Detailed shareholding data: share types and voting rights are now included in the company report.

Bulk director screening: screen all directors from a company report in a single click (PEPs and sanctions). Directors are not notified.

Unified contacts page: individuals, businesses, trusts, and vessels are all accessible from the Contacts page with filters for each entity type.

Human-readable alert descriptions: alerts display in plain English instead of raw JSON, making it easier to understand what has changed.

Bulk alert review: select and review monitoring alerts in bulk, or assign them to a reviewer in one action.

New company monitoring dashboard (beta): improved filtering, bulk actions, and click-through to business details or the current company report.

Auto-assign alerts: ongoing monitoring alerts can be assigned automatically to the person who created the original request.

Customise non-AML alerts: turn off alert types that are not relevant to your AML policy to reduce noise.

Weekly MLRO alert summary: the weekly email includes a breakdown of alert priorities (high, medium, low) rather than just a total count.

CDD screening audit trail: when you confirm or dismiss a watchlist match, the decision is recorded with who made it and when.

Pay-by-bank provider change: Legl has moved from Banked to Volt as its pay-by-bank provider. The client experience is unchanged.

Multiple invoices per pay request: attach up to 10 documents to a single pay request, each shown to the client as a hyperlink.

Self-serve payment settings: configure which payment methods your firm accepts (international cards, Amex, pay by bank) directly in settings. Thresholds and limits still require Support.

Faster telephone payments: a postcode lookup removes the need to key in the full billing address.

Improved refund experience: process refunds in one place with a single action, with the full audit trail visible in the platform.

Pay billing report page: a billing page for Payments showing transaction amounts and how much your firm will be billed at the end of the month.

Self-serve integrations page: set up and manage integrations (Clio, ActionStep, and others) directly in the platform, with self-serve API keys and webhooks.

NetDocs document redaction: documents sent to NetDocs can have contact details redacted before transfer.

E-signatures API v1: e-signatures can be returned to your integrated CMS or PMS via the API.

ActionStep risk assessment integration: launch a risk assessment from within ActionStep, with results returned automatically.

Webhook whitelisting: custom webhook headers can be whitelisted in the platform, reducing the need for Support during technical setup.

Qualified electronic signatures (QES): an advanced signature capability with the same legal standing as a wet signature, in discovery with a third-party provider.

Commercial Source of Funds (full release): following beta testing, commercial Source of Funds will be rolled out to all firms.

Vessel screening (full release): vessel sanctions screening rolled out more broadly.

Adverse media monitoring: continuous adverse media monitoring is in development.

Further ongoing monitoring improvements: additional changes to monitoring alerts and dashboards are planned.

Can someone else pay on a client's behalf? The expectation is that the person who receives the pay request is the person who pays. If someone else will pay on their behalf, it is the firm's decision, aligned with its AML policy, whether to send a new request to that person and run appropriate checks first.

Is there an escalation pathway for payment errors or overpayments? There is currently no way to assign a standalone payment to the MLRO. If the payment is part of an Engage request, the request can be escalated. For standalone payments, the firm should manage this internally. This has been flagged with the product team.

How do you manage reassessment dates by risk level? In Settings, under Risk Assessments, you can set default reassessment periods by risk level. These apply firm-wide and auto-populate the reassessment date when an assessment is completed.

How do you activate Risk Assessments? Contact our Support team to have Risk Assessments enabled for your firm. Once activated, you can immediately access the template library.

Will risk assessment integrations expand beyond ActionStep? Yes. Clio is next on the roadmap for native risk assessment integration, and custom API integrations may also support this.

How does Source of Funds handle non-UK bank statements? The AI extraction will attempt to process statements in other languages. If it cannot, both the client and the firm are notified, and the firm still receives the uploaded statement for manual review.

Are these features charged at cost? It varies by feature. Ongoing monitoring is included with the initial request, and follow-on actions such as refreshing a company report are charged. Individual requests are charged on completion. For a full pricing breakdown, contact our Support team.