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How to send a Source of Funds request

Learn how to send a Source of Funds request to a client in Legl and what to expect once it has been submitted.

Written by Ula Moyse-White
Updated today

Overview

You can send a Source of Funds request to a client by including it as a step in a Legl Workflow. The client will receive a secure link by email to complete their questionnaire and provide their bank statement evidence. Once submitted, a Source of Funds review is generated automatically in Legl.


Before you start

  • You need access to the relevant Workflow in Legl to send a Source of Funds request.

  • The client must have a record in Legl with a valid email address.

  • You will need the transaction amount the client needs to account for.


How to send a Source of Funds request

  1. Go to Engage, then select Individuals.

  2. Click Engage Request.

  3. Enter the client’s email address, first name, and last name.

    • You can also add middle names if required.

  4. (Optional) Add a client reference to help you search for the client later.

  5. If the client already exists, select them from the list.

  6. Click Continue.

  7. Enter your matter reference.

  8. Select a reviewer.

  9. Choose the appropriate workflow - ensure this workflow includes a Source of Funds step.

  10. Upload any required documents.

    • If documents require a signature, ensure they are tagged correctly.

  11. Click Create Engage Request.

The client will receive an email with a secure link to complete the Source of Funds request.

ℹ️ Further guidance

For help setting up a Workflow that includes Source of Funds, see:


What happens next

  • The client receives a secure link to complete their questionnaire and provide bank statement evidence.

  • They will add the transaction amount they need to account for and will be asked to declare their source of funds.

  • If they cannot account for the full amount, they must provide an explanation before submitting.

  • Once submitted, Legl generates the Source of Funds review automatically. Where bank statements have been provided, AI analysis is run automatically.

  • If unusual or high-risk transactions are detected in the client's open banking data, Legl will automatically send the client follow-up questions (SoF Signals). You do not need to chase the client manually for this.

  • The completed review will be available from the client's Engage request in Legl under the Source of Funds section.

ℹ️ Further guidance

  • What does a client experience during a Source of Funds request?

  • Understanding the Source of Funds report


Important information

  • Sending a Source of Funds request does not complete your firm's AML obligations. A fee earner or compliance officer must review the evidence once the review is generated.

  • Legl automatically sends clients follow-up questions for flagged high-risk transactions in open banking data. You do not need to chase this manually.

  • Clients can upload PDF bank statements or supporting documents such as a mortgage offer letter or property purchase documents where relevant to their source of funds.

  • If a client's bank statement analysis cannot be completed, the review will prompt manual review. See What to do if a client's bank statement analysis fails.


Troubleshooting

  • Client has not received the request email — ask them to check their spam or junk folder.

  • Client is unable to connect via open banking — they can upload a PDF bank statement instead.

  • Client's bank statement analysis failed — the review will indicate that manual review is required. See What to do if a client's bank statement analysis fails for next steps. You can resend the request from the client record if a re-upload is needed.

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