All Collections
Support for Law Firm Users
Getting Started with Legl
New to Legl or looking for a refresher? Start here.
How to log into your Legl account
Running a successful launch with Legl at your firm
How your data is protected by Legl
Pre-fill Checkout ParametersConfiguring your checkout with query parameters. Streamline and personalise the checkout experience for our customers.
How to invite new users and manage their access permissionsThis guide shows you how to add a new user, update permissions or remove access.
How to pass the cost of Legl onto your clientsIf you would like to pass the cost of Legl onto your client below is some suggested guidance.
How to add your branding to LeglHow to make the Legl experience bespoke to your companies brand.
How to create and manage Workflows
How to share documents with your clients through the Legl workflows
How do I assign a reviewer to an Engage Request?
What do I do when an Engage Request is "Ready for Review"?
How long does a check take to complete?
How to create an Engage request (Individual)
How to add Legl Pay to your invoices and websiteA step by step guide that outlines how to enable Legl Pay for your website and invoices so your clients can seamlessly pay you online.
Change Management: Legl Launch Email TemplatesEmails for you to send internally to announce that you are now using Legl.
Legl Admin Launch GuideWelcome to Legl! This guide provides an overview of the launch process, change management guidelines, and best practices to ensure success.
How do I set up SSO with Legl?Setting up SAML SSO
Legl KYC & AML
Identity and biometric confirmations, financial and watchlist screening, and ongoing monitoring.
How do I use Ongoing Monitoring for individual clients?Ongoing Monitoring for Legl allows you to monitor changes to your clients’ AML status for the duration of your business relationship
Tips to improve your response rate for Engage requests
How to enable reminders for new client requests?
How do I set up a payment request as part of a workflow?
What kind of checks on clients can Engage do?
Proof of identity verification for individuals with an address outside of the UK
My report has come back with a 'N/A' result for one or more sections - what does this mean?
My client's address has been marked as unidentified - why?
My report has come back with a 'consider' result for one or more sections - what does this mean?
How Do I "Force Complete" an Engage Request?Moving requests out of in progressing - allowing clients to continue once they've provided necessary information.
What sources do you check for the Identity Validation section of the CDD report?CDD appendix 1.2 - Identity Validation
How do I view, edit and action Engage requests?How to manage your Engage requests
Where is the Data Within a CDD Report Sourced?Data sources and background information of CDD reports
How to run an in-person CDD checkIf you're meeting and collecting documents from your client in-person, you can run an in-person CDD check with Engage.
How are overseas clients identities verified?Identity verification checks and overseas clients
My client has said they have completed their request but it still says 'In Progress' - What should I do?Moving requests from 'In progress' to 'Ready for review'
How do I create financial stand-alone checks?Run financial checks as a stand-alone search to identify if your client has a history of CCJs, bankruptcies or debt collection searches.
How does Legl support the SRA’s guidance for complying with the UK Sanctions Regime?Meeting the regulatory requirements to comply with the UK Sanctions Regime.
Understanding the Identity Check Results
What is Legl NFC?NFC is a method of obtaining a client’s identity that scans the NFC chip inside a clients passport using their phone.
Legl KYB
Unwind complex corporate structures and optimise regulatory compliance.
How do I complete a Business Bulk Upload?How to upload existing clients while starting ongoing monitoring
What does the company size mean in Legl Company reports?A description of the different company sizes found within a company report.
How do I complete Business Onboarding Through Legl?Due diligence for UK & International Companies
Engage for Business FAQ's
How do I use Ongoing Monitoring for business clients?Ongoing Monitoring for Legl allows you to monitor changes to your business client for the duration of your business relationship.
Legl Pay
Get paid faster, reduce lock-up and debtor days, and deliver exceptional digital-first client experiences.
Legl CMI
Use modular workflows to replicate and centralise your existing client onboarding or client matter inception processes — fully integrated with your current tech stack.
Protocol TA forms through Legl
Pre-tagging documents for E-Signatures
How to create and manage Customisable Forms
How to request an eSignature from your client(s)?
Legl Source of Funds
Everything you need to understand source of funds.
What is included in the Source of Funds information capture?
What is Legl Source of Funds?
What is Contacts?
How to update the email address for a contact?
How to manage permissions for Contacts?
How to see the edit history of a contact?
How to view all activities of a contact?
How to create a new contact?
How do I Bulk Upload Individual Contacts?How to upload existing clients and start ongoing monitoring
How to select a contact when creating a new request?
How do I search for an existing contact?
What is the Insights - MLRO Oversight Dashboard?Use this dashboard to get an instant overview of KYC checks, KYB company reports, or Risk Assessments that might need your attention.
What is Legl Insights?A centralised view to make data driven decisions based on full visibility across different departments, performance and client types.
Legl Integrations
Everything you need to know about 3rd Party Integrations with Legl
Overview of Integrations at Legl