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How to complete a Risk Assessment

Learn how to start, complete, and manage a client or matter Risk Assessment in Legl, including risk scoring, escalation, and reassessments.

Michelle Rufer avatar
Written by Michelle Rufer
Updated today

Overview

Completing a Risk Assessment in Legl allows your firm to assess, record, and manage client or matter risk in line with your internal policies.

Risk Assessments pull through existing data from across the platform to reduce manual input and support consistent, auditable decision-making.


Before you start

Before completing a Risk Assessment, ensure that:

  • You have access to the Risk Assessments area in Legl

  • The relevant client or business contact already exists in the platform

  • Any required CDD or business checks have been completed (where applicable)

  • Your firm has either:

    • Enabled the standard SRA-based template, or

    • Had your own Risk Assessment template digitised by Legl

ℹ️ Further guidance


For detailed information on how to set up your Risk Assessments and what custom settings are available, see the guide below:


How to complete a Risk Assessment

1. Start a new Risk Assessment

  1. Go to Risk Assessments in Legl.

  2. Select Start risk assessment.

  3. Choose the relevant Risk Assessment template from the dropdown.

  4. Select the client or business you are assessing.

  5. Click Start risk assessment.


2. Review auto-populated information

Some questions are automatically answered using existing data in Legl, such as:

  • Whether the client is an individual or a business

  • The date Client Due Diligence (CDD) was last completed

  • Sanctions and PEP screening results

  • Whether the client is based in a high-risk country

These fields are clearly highlighted so you can review and verify them when reviewing inputted fields.


3. Complete the risk questions

Work through each section of the Risk Assessment.

Due to the conditional logic, depending on your answers:

  • Additional questions may appear

  • Irrelevant questions may be hidden automatically

ℹ️ Important

Your firm can choose which questions are optional or mandatory, and add guidance text to support consistent completion.

Click Continue to next step once all questions are completed.


4. View the calculated risk rating

  1. Legl automatically calculates a risk rating based on your firm’s configured weightings. This is displayed in a Low/Medium/High rating.

  2. Review the risk factors that contributed to the rating.

If required, authorised users can:

  • Select Change rating

  • Record a rationale for any manual override

All changes are time-stamped and logged for audit purposes.


5. Complete the Risk Assessment

  1. Before completing the Risk Assessment, you must record:

    • How the identified risks will be mitigated or managed

    • Any additional controls or follow-up actions

      This information becomes part of the permanent audit trail.

  2. Select Complete risk assessment.

  3. Complete Risk Assessment

    1. Select a reviewer (if enabled)

      • This will notify the reviewer and set the Risk Assessment as 'Ready for Review'.

    2. Set a reassessment date (optional)

      1. If selected,L egl will send an email reminder one week before the reassessment is due to the person who completed the Risk Assessment.

    3. Confirm that the Risk Assessment information provided is correct to the best of your knowledge.

    4. Select Complete risk assessment.

The Risk Assessment status updates immediately in the platform.


What happens next

  • The Risk Assessment appears on the Risk Assessments dashboard

  • The final risk rating is visible at a glance

  • If a high-risk factor was identified:

    • The Risk Assessment is marked as Escalated

    • A notification email is sent to the designated reviewer (for example, MLRO or compliance)

  • The completed Risk Assessment can be:

    • Viewed at any time

    • Updated at any time

    • Downloaded as a PDF for external storage or audits


Important information

  • Risk Assessments can be started by one user and completed by another

  • High-risk assessments may require review by a different user, depending on your firm’s escalation rules

  • Updating an existing Risk Assessment creates a new version, preserving the full history and audit trail

  • Manual risk rating overrides are clearly marked in the dashboard

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