Overview
Monitoring settings let you control who receives the weekly monitoring summary email, how alerts are assigned, and which company and individual monitoring options your firm uses. All settings apply at the firm level and affect all users.
Before you start
You must have Admin permissions to access and configure monitoring settings.
Where to find monitoring settings
Go to Settings in the left-hand menu.
Select Monitoring.
How to configure monitoring settings
Alert emails
This setting controls who receives the weekly monitoring summary email. The summary is sent every Monday and gives an overview of your firm's outstanding alerts and monitoring activity.
Enter an email address in the Summary email recipients field.
To add multiple recipients, separate each address with a comma.
Alert assignment settings
Auto-assigning alerts is a firm-wide setting that automatically assigns new monitoring alerts to a reviewer, removing the need to manually assign each one. When enabled, alerts are assigned based on the alert type:
Company monitoring alerts — assigned to the user who created the company report
Business sanctions alerts — assigned to the user who created the sanctions screening
Individual watchlist alerts — assigned to the CDD reviewer; if no reviewer is assigned, alerts go to the user who created the CDD request; if a reviewer is later changed or added, future alerts are assigned to the new reviewer
For all alert types
The assigned reviewer receives an email notification for each alert
Emails are the same as those sent for manually assigned alerts
Most alerts are generated overnight, so email notifications are typically received the following morning
Each alert includes an audit trail showing it was automatically assigned and to whom
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ℹ️ Important
Any unassigned alerts that have already been received will not be automatically assigned. These must still be manually assigned.
Individuals monitoring
These settings control how individual clients are screened: which screening categories are used (sanctions, PEPs, warnings, fitness and probity, and adverse media), which adverse media risk types are included, whether adverse media is limited to the client's country, and how strict name matching is (match sensitivity).
Select Individuals monitoring.
Enable or disable each screening category, then refine the PEP levels, warning jurisdiction, adverse media risk types, adverse media country, and match sensitivity as needed.
Once you have configured your individual monitoring settings, you can also:
Reset to the system default — select Deactivate to remove your custom screening profile and return to Legl's default settings; you can set up a custom profile again at any time
ℹ️ Further guidance
For a full explanation of each category and option, see Understanding individual monitoring settings.
Company monitoring
These settings control which company updates create alerts, and how each alert is tagged when your team receives it. Alerts are grouped into sections: Company details, Leadership, Ownership, Legal events, Credit risk, Financials, and Miscellaneous.
Select Company monitoring.
Turn a section on or off, or turn individual alerts on or off within a section.
Where an alert supports it, set its tag to High, Medium, or Low.
Where an alert offers a filter or threshold, such as a percentage change, a score cut-off, or a country or postcode filter, set it alongside the alert’s toggle.
Save the section to apply your preferences.
ℹ️ Important
Tags control how an alert is categorised when your team receives it, not whether the update is detected. Miscellaneous does not support tagging.
Saving a section applies your preferences to future alerts only. Alerts already received are not affected.
ℹ️ Further guidance
For an explanation of every category and what each alert covers, see Understanding company monitoring settings.
Analyse impact
Individuals monitoring and Company monitoring each have their own Analyse impact button in the top right. They work the same way, and each previews only the settings on its own page.
Before saving a change, select Analyse impact to preview how your draft settings would affect what your firm receives. It is a preview only. Nothing is saved until you save.
Company monitoring — applies your draft settings to your firm’s monitoring activity from the last 90 days, and shows how many recent monitoring events would create alerts, broken down by monitoring area and by individual alert. Most useful for the alerts marked "High volume", where the volume a change removes is hard to judge without seeing it
Individuals monitoring — shows how the number of results changes, which categories are affected, and which results would be included or excluded, and why
Version history
Individuals monitoring and Company monitoring each have their own Version history button in the top right, covering the settings on that page. Both work the same way.
Select Version history to see who changed these settings and when. Each entry shows the section changed, the date and time, and the user who made the change. Expanding an entry shows the previous and new value for every setting in that change.
What happens next
Changes to monitoring settings take effect immediately and apply to all future alerts.
Existing alerts already received are not affected.
Important information
All monitoring settings apply at the firm level and affect all users and departments. Consider whether any team relies on an alert before turning it off.
Only Admin users can access and change monitoring settings.
Auto-assignment does not mark alerts as reviewed. A firm user must still complete the review, and only alerts generated after the setting is enabled are assigned automatically; existing unassigned alerts must still be assigned manually.
Turning an alert off does not remove unreviewed alerts already received. Historical alerts remain visible and must still be reviewed.
Alerts marked High volume typically generate a large number of alerts. Consider this before enabling them or tagging them High.
If you need help with any of these settings, contact our Support team.