Overview
Customising business ongoing monitoring alerts allows firms to control the volume of alerts they receive by enabling or disabling specific categories of company monitoring updates. This firm-wide setting helps teams focus on the alerts that matter most for compliance and risk management.
Before you start
Before customising monitoring alerts, note that:
You must be an Admin user in Legl
These settings apply firm-wide to all departments and users
All alert categories are enabled by default
How to customise business ongoing monitoring alerts
Go to Settings in Legl.
Select Monitoring.
Review the available alert categories.
Toggle categories on or off depending on which alerts your firm wants to receive.
ℹ️ Important
Changes take effect immediately for new alerts only.
Disabling an alert category does not remove any unreviewed alerts that have already been received.
What happens next
Once you update your alert settings:
Your firm will stop receiving new alerts for any categories that are disabled
All users and departments are affected by the same settings
Historical alerts remain visible and are not removed or filtered
Enabled categories continue to generate alerts as normal
Important information
Alert categories are grouped into two types:
Non-AML-related updates, which can be turned on or off
AML-related updates, which cannot currently be disabled
Disabling a category affects all departments, so consider whether any teams rely on those alerts before changing settings.
Settings only apply to future alerts generated after the change.