Ongoing monitoring
Understand and manage ongoing monitoring for individual clients and businesses, including alerts and admin settings.
By Ula and 1 other2 authors21 articles
Monitoring settings
Configure your ongoing monitoring settings, including how alerts are assigned, reviewer access, and weekly email notifications.
- How to configure monitoring settingsConfigure monitoring summary emails, alert assignment, and company and individual monitoring settings in Legl.
- Understanding individual monitoring settingsLearn what each screening category, adverse media risk type, and matching option means when monitoring individual clients.
- Understanding company monitoring settingsLearn what each company monitoring alert category means, and how High, Medium, and Low tags apply when monitoring business clients.
- How to assign and manage reviewers for monitoring updatesLearn how to assign, reassign, and manage reviewers for monitoring updates and business monitoring alerts in Legl.
- How to bulk disable ongoing monitoringLearn how to disable Ongoing Monitoring for multiple clients at once by submitting a CSV file to our Support team.
Ongoing monitoring for businesses
Monitor business clients over time and manage ongoing monitoring alerts.
- What is Ongoing Monitoring for business clients?Understand what Ongoing Monitoring for business clients is, what it monitors, and how it supports your firm's AML compliance.
- How to complete a business bulk uploadLearn how to import existing business clients into Legl in bulk, including how to prepare your CSV file and what to expect after submission.
- How to enable Ongoing Monitoring for business clientsLearn how to enable Ongoing Monitoring for business clients in Legl, including company information and sanctions monitoring.
- How to review business monitoring updatesLearn how to review business monitoring updates, understand what has changed, and decide whether any action is required.
- How to use the company monitoring dashboardLearn how to use the company monitoring dashboard to filter, review, assign, and manage company alerts in Legl.
- Understanding business Ongoing Monitoring alertsUnderstand what business Ongoing Monitoring alerts mean, why you are seeing them, and what action (if any) is required.
- Understanding the weekly monitoring summary emailLearn what the weekly monitoring summary email contains, who receives it, and how to use it to manage your firm's monitoring backlog.
- How to turn off Ongoing Monitoring for a business contactLearn how to turn off Ongoing Monitoring for a business client, including disabling company information and sanctions monitoring.
Ongoing monitoring for individual clients
Set up and manage ongoing monitoring for individual clients.
- What is Ongoing Monitoring for individual clients?Ongoing Monitoring automatically checks your individual clients against PEPs, sanctions, and watchlists every day and alerts you to changes.
- How to enable Ongoing Monitoring for individual clientsLearn how to enable Ongoing Monitoring for individual clients, either automatically through a workflow or manually for existing clients.
- How to review monitoring alerts for individual clientsLearn how to review Ongoing Monitoring alerts, whitelist false positives, assign reviewers, and filter your monitoring dashboard.
- How to turn off Ongoing Monitoring for individual clientsLearn how to turn off Ongoing Monitoring for an individual client when you no longer need to monitor them.
- How to bulk upload individual contacts for Ongoing MonitoringHow to bulk upload a CSV of existing individual contacts to start ongoing monitoring for multiple clients at once.
- How AI-assisted Ongoing Monitoring review worksHow Legl's AI-assisted review gathers evidence and web research to recommend whether an Ongoing Monitoring alert relates to your client.
- How to review a monitoring alert using AI-assisted reviewHow to review an Ongoing Monitoring alert for an individual client using AI-assisted review, from the dashboard to Mark as reviewed.
- Understanding the AI review recommendationWhat the AI-assisted review recommendation, confidence level, and comparison results mean on an Ongoing Monitoring alert, and what to do.