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How to enable ongoing monitoring for business clients

Learn how to enable ongoing monitoring for business clients in Legl, including company information and sanctions monitoring.

Ula Moyse-White avatar
Written by Ula Moyse-White
Updated this week

Overview

Ongoing monitoring allows you to track changes to business clients throughout your relationship with them. Monitoring can be enabled automatically for new businesses or manually for existing business clients in Legl.


Before you start

Before enabling ongoing monitoring, ensure that:

  • You have access to Engage and Business clients in Legl

  • You have permission to run company reports or sanctions screenings


How to enable ongoing monitoring for business clients

Enable ongoing monitoring for new business clients

Ongoing monitoring is automatically enabled when the first relevant check is completed:

  1. Create a company report for the business client.

    • Company information monitoring is automatically turned on once the first company report is created.

  2. Run a business sanctions screening.

    • Sanctions monitoring is automatically turned on once the first sanctions screening is completed.

Once enabled, Legl will begin monitoring the business for relevant changes.


Enable ongoing monitoring for existing business clients

  1. Go to Engage in Legl.

  2. Select Businesses and search for the relevant client.

  3. Open the business client record.

  4. Select the Monitoring tab.

  5. Use the toggles to enable Company information monitoring and/or Sanctions monitoring.

When you enable monitoring for an existing business, Legl will create a new company or sanctions report to ensure no changes were missed while monitoring was off.


Enable ongoing monitoring in bulk

If you need to enable ongoing monitoring for multiple business clients:

  • Contact [email protected] and request bulk enablement

  • The Support team will assist with enabling monitoring across multiple clients

ℹ️ Further guidance

See the following guide for our Business bulk upload template:


What happens next

Once ongoing monitoring is enabled:

  • Legl checks for new updates once a day

  • Any new monitoring alerts appear as Ready for review

  • Alerts are visible in:

    • The business client’s Monitoring tab

    • The firm-wide Monitoring dashboard

  • Monitoring activity is recorded in the audit trail


Important information

Important:

  • Ongoing monitoring only begins after the first company report or sanctions screening is completed.

  • Enabling monitoring for existing clients always creates a new report.

  • Monitoring updates must be reviewed by a firm user; Legl does not automatically refresh reports unless selected during review.

  • Re-running a company report as part of a review will incur a charge.

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