Skip to main content

How to enable ongoing monitoring for business clients

Learn how to enable ongoing monitoring for business clients in Legl, including company information and sanctions monitoring.

Written by Ula Moyse-White
Updated this week

Overview

Ongoing monitoring allows you to track changes to business clients throughout your relationship with them. Monitoring can be enabled automatically for new businesses or manually for existing business clients in Legl.


Before you start

Before enabling ongoing monitoring, ensure that:

  • You have permissions to run company reports or sanctions screenings


How to enable ongoing monitoring for business clients

Enable ongoing monitoring for new business clients

Ongoing monitoring is automatically enabled when the first relevant check is completed:

  1. Create a company report for the business client.
    Company information monitoring is automatically turned on once the first company report is created.

  2. Run a business sanctions screening.
    Sanctions monitoring is automatically turned on once the first sanctions screening is completed.

Once enabled, Legl will begin monitoring the business for relevant changes.

ℹ️ Further guidance

See the below guide for full steps on how to run a company report and sanctions screening:


Enable ongoing monitoring for existing business clients

  1. Go to Engage in Legl.

  2. Select Businesses and search for the relevant client.

  3. Open the business client record.

  4. Select the Monitoring tab.

  5. Use the toggles to enable Company information monitoring and/or Sanctions monitoring.

ℹ️ Important

When you enable monitoring for an existing business, Legl will create a new company or sanctions report to ensure no changes were missed while monitoring was off.

Additionally, if monitoring is re-enabled for a company, a new company report will be generated, and the associated costs will apply. This ensures that any changes during the disabled period are captured.


Enable ongoing monitoring in bulk

If you need to enable ongoing monitoring for multiple business clients:

  • Contact [email protected] and request bulk enablement

  • The Support team will assist with enabling monitoring across multiple clients

ℹ️ Further guidance

See the following guide for our Business bulk upload template:


What happens next

Once ongoing monitoring is enabled:

  • Legl checks for new updates once a day

  • Any new monitoring alerts appear as Ready for review

Alerts are visible in:

  • The business client’s Monitoring tab

  • The firm-wide Monitoring dashboard

Monitoring activity is recorded in the audit trail.


Disable ongoing monitoring

To disable ongoing monitoring for ID checks that are more than 12 months old, follow these steps:

  1. Navigate to the monitoring section of your dashboard.

  2. Identify the contacts with monitoring enabled and review the dates of their most recent checks.

  3. Filter for contacts with monitoring enabled and checks older than 12 months.

  4. Open each contact's profile, go to the Monitoring tab, and toggle off the monitoring types you no longer require.

This process ensures that monitoring is only active for relevant and recent checks.

Ongoing monitoring can be disabled:

  • Individually for a specific business client

  • In bulk for multiple business clients (by our Support team)

Further guidance

See the following guides for step-by-step instructions:


Important information

  • Ongoing monitoring only begins after the first company report or sanctions screening is completed.

  • Enabling monitoring for existing clients always creates a new report.

  • Monitoring updates must be reviewed by a firm user; Legl does not automatically refresh reports unless selected during review.

  • Re-running a company report as part of a review will incur a charge.

  • Disabling monitoring for checks older than 12 months can help streamline compliance efforts by focusing on relevant and recent data.

  • Re-enabling monitoring will incur the full company report fee for the newly generated report, ensuring the most current information is captured.

Did this answer your question?