Overview
Business ongoing monitoring alerts notify your firm when there are changes to a monitored business client.
This article explains what these alerts represent, where they appear in Legl, and how to interpret them so you can decide on the appropriate next steps.
Where you will see this
You will see business ongoing monitoring alerts in the following places:
The Monitoring dashboard in Legl
The Monitoring tab on an individual business client record
Weekly summary emails sent to your firm’s designated MRLO email address
Alerts appear automatically when new changes are identified.
What this means
A business ongoing monitoring alert indicates that Legl has detected a change relating to a monitored business client since the last check.
Alerts may relate to:
Company information changes, such as updates to company details, structure, ownership, financial position, or legal status
Business sanctions changes, such as new listings, removed listings, or changes to existing matches
Each alert represents a prompt for your firm to review the information and record a decision.
Common reasons you might see this
You may see a business monitoring alert when:
New information has been identified during daily monitoring
A previously reported item has changed or been updated
A new possible sanctions match has been identified
An existing sanctions match has been removed or updated
What these updates look like in Legl:
ℹ️ Important
Some business sanctions alerts may represent false positives, particularly where businesses have similar names.
How Legl determines the priority of company updates
🔴 High Priority
Changes that materially affect AML risk and typically require immediate compliance attention:
Changes to company director(s)
Changes to ownership structure, especially Ultimate Beneficial Owner (UBO)
Changes to Person with Significant Control (PSC)
Change of company name
Change of company address to a new jurisdiction, especially high-risk third-country jurisdictions
🟠 Medium Priority
Changes that may affect how the firm engages commercially with the client, but don’t usually require AML review:
Credit score or rating changes
Changes in credit limit
Signs of financial stress (e.g. CCJs, insolvency, late filings)
🟢 Low Priority
Change of company address within the same country
Newly filed confirmation statements at Companies House
Updates that are unlikely to require any action and have minimal AML or commercial impact
What you need to do
When you receive a business ongoing monitoring alert:
A firm user must review the alert and record a decision
You may decide that no action is required, or that further review is needed
In some cases, you may choose to refresh a company report to complete a full KYB review
If no further action is required, the alert can simply be marked as reviewed
ℹ️ Further guidance
For full guidance on how to review an alert, see the below guidance:
What happens next
After a monitoring alert is reviewed:
The alert is marked as Reviewed
The reviewer’s name is recorded in the audit trail
The alert no longer appears as Ready for review
Ongoing monitoring continues, and future alerts may still be generated
Reviewing an alert does not stop future monitoring.
Important information
Important:
Monitoring alerts are informational prompts; they are not compliance decisions.
Legl does not determine risk outcomes—your firm is responsible for reviewing and deciding on appropriate action.
Alerts are generated daily once monitoring is enabled.
Alert settings and auto-assignment only affect future alerts, not historical ones.