Legl brings the stages of a conveyancing matter into a client-facing workflow: verifying identity, collecting source of funds, gathering matter details, signing documents, and taking payment. This guide explains the building blocks Legl provides, then gives example flows you can adapt.

You build a workflow from the steps a matter needs, then send it to the client as a single guided journey. Your team reviews the results in one place.

You can include all of these steps in one single workflow, or separate them into different workflows based on how your firm operates.

Choose the identity check that fits the matter and your firm's risk-based approach.

Both options can include optional additional document requests.

For firms on a DIATF-certified plan, identity fraud screening is automatically included in every Standard CDD and Enhanced CDD (NFC) request. It screens the client's identity against the SIRA national fraud database, the same database that major UK banks and insurers use when assessing applicants for mortgages and loans, and flags any previous reports of fraudulent activity associated with the client's identity for your firm's review. The result appears alongside the other checks in the CDD report.

Add a Source of Funds step to collect and evidence where a client's funds have come from. Legl guides the client through adding each source and uploading supporting evidence, then gives your team an AI-assisted review of the results.

Gifted deposits and third-party loans are captured as their own sources within the Source of Funds request, including the third party's details and supporting evidence such as a gift deposit letter. Where your firm's risk policy requires it, you can also screen the gift giver with a simplified counterparty check.

Every source in the Source of Funds questionnaire asks the client whether any of their funds come from outside the UK, so overseas funds are flagged for your review as standard. For buyers with a non-UK address, use Standard CDD with Proof of Address verification in place of Identity Validation, which runs on UK databases only.

Use Customisable Form questionnaires to gather matter details from the client up front. Copy and adapt the example questions and field types below to suit your firm's process. You can group questions into sections, apply visibility logic so clients only see relevant questions, and add conditional document requests.

Use a Request Signature(s) step for any document that needs signing. Choose the option that fits the document and matter.

Add a Request Signature(s) step for documents such as the client care letter, stamp duty declaration, or transfer deed. Pre-tag a document once so fee-earners do not need to place the signature fields each time. Once a document has been uploaded and tagged on a workflow, you can store it and reuse it on other workflows without tagging it again.

Legl provides pre-tagged Law Society TA form templates, so you do not have to tag them yourself each time. All data input sections are pre-tagged, and the primary signer completes the required information before other parties add their signatures. TA6, TA7, and TA10 are available for firms with an Oyez or Laserform licence; other TA forms require a third-party supplier licence.

For matters that need the technology equivalent of a wet signature, such as signing a transfer deed, use a Qualified Electronic Signature (QES) instead of a standard e-signature.

If you use Legl Pay, you can request money on account within the same workflow, for example for property searches or other fees. Add a Request a Payment step, set a fixed amount or confirm it case by case, and choose which bank account the funds are paid into.

Example end-to-end workflows for common conveyancing matters. Each is a starting point you can adapt, combine, or reorder, and each step links to the building blocks described above.

Use Risk Assessments to assess and document client and matter risk using structured templates aligned to your firm's policies. Existing CDD and Source of Funds data is pulled through automatically, risk ratings are calculated using your firm's logic, and a Matter Risk Assessment can be linked to more than one contact, for example two individuals purchasing a property together.

Conveyancing matters can run for months between instruction and completion. Ongoing Monitoring keeps your client due diligence current by running daily checks against PEPs lists, sanctions lists, and watchlists, and alerting your compliance team when a change is detected. It enables automatically after a client's first Watchlist Screening check is completed.