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How Legl verifies individual overseas client identities

How Legl verifies overseas individual clients' identities, including document checks, data coverage, and collecting additional evidence.

Written by Ula Moyse-White

Overview

In Legl you can run global due diligence checks, so you can onboard clients anywhere in the world. Legl supports several verification checks for overseas clients, with coverage varying by check type and country.

However, some jurisdictions have insufficient datasets for Legl to reliably verify an individual's address through identity validation. In these cases, the identity validation section of the CDD report will return an N/A result, because no matches will have been found in the available data sources.


ID document verification and biometric checks

Legl's ID document verification and biometric checks are available for clients in 195+ countries. When a client submits their identity document as part of an Engage request, Legl runs an automated document fraud and validity check alongside a biometric and liveness check to confirm the document belongs to the person submitting it.


Proof of Address Verification

Legl can run automated Proof of Address Verification for clients in 80+ countries. This is an automated document fraud and validity check. Legl checks the document itself rather than matching it against data sources.

For clients in countries outside this coverage, Legl collects the document through a document upload step in the client's Engage request, which can then be screened manually by an individual at the firm.


Collecting additional information from overseas clients

In some scenarios, you may need to collect additional documents from an overseas client to support identity or address verification: for example, where your firm requires supporting evidence beyond the standard automated checks. In these cases, you can use the customisable forms feature or a document request, both of which can be built directly into the same Engage workflow alongside your standard CDD steps.

To add a document collection step to a workflow:

  1. Navigate to Engage > Workflows and open the workflow you want to edit.

  2. Select Add step and choose Customisable form (document requests can be added within a customisable form) or Document request for a standalone document upload step.


Important information

  • Identity document verification and biometric checks are available for government-issued photo IDs from 195+ countries

  • Identity validation (matching against data sources) is only available for clients with a UK address — clients without a UK address will always return an N/A result for this check

  • For clients without a UK address, consider enabling additional document collection in your workflow

  • For questions about coverage for a specific country, contact our Support team

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