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What is a Qualified Electronic Signature (QES)?

Learn what a Qualified Electronic Signature (QES) is, how it works in Legl, and when to use it instead of a standard e-signature.

Written by Ula Moyse-White

Overview

A Qualified Electronic Signature (QES) is a legally binding signature that carries the same legal standing as a handwritten, witnessed signature. Unlike a standard e-signature, a QES bundles identity verification directly into the signing process, making it suitable for high-assurance documents such as TR1 forms and mortgage deeds.


What you can use QES for

  • Requesting signatures on TR1 forms, mortgage deeds, and other conveyancing documents

  • Replacing the requirement for a witness at the point of signing

  • Completing the signing stage of a conveyancing transaction digitally

  • Adding a QES step to an existing Engage workflow alongside other checks


How QES works

When you send a QES request, your client receives a link that takes them to Legl's signing partner, Signhost. Before signing, they verify their identity through Onfido using their ID document and a biometric check. Their signature is then cryptographically linked to their verified identity, producing a tamper-proof audit trail. Once complete, you receive a signed document and a full audit receipt.

QES is accepted by HM Land Registry for charges, transfers, and assents, as set out in HM Land Registry Practice Guide 82.


Where to find QES in Legl

QES is available as a step type within Engage workflows. Go to Engage > Workflows to create or edit a workflow containing a QES step.


Permissions and access

Only Administrators can create and edit workflows in Legl. Any user with access to Engage can send a QES request once a workflow has been set up.


Important information

  • QES is legally equivalent to a handwritten, witnessed signature under UK eIDAS regulation

  • HM Land Registry accepts QES for charges, transfers, and assents

  • QES includes identity verification as part of the signing process — this is different from a standard Legl CDD check, and does not produce a CDD result

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