Use the Ongoing Monitoring page in Legl to review alerts generated when a change is detected for a client across PEPs lists, sanctions lists, or watchlists. This article covers how to locate and review alerts, assess matches, and whitelist false positives.
Before you start
Ongoing Monitoring must be enabled for the client before alerts are generated.
You need access to Engage to review and action monitoring alerts.
How to review the first check
After the first Watchlist Screening check is completed for an individual, results are categorised as either Clear or Consider.
Clear: the check returned no matching results for this individual. Review the report and mark it as reviewed in line with your internal risk-based approach.
Consider: the check returned a match for one or more results. Review each result carefully in line with your internal risk-based approach before marking the report as reviewed.
If there is a Consider result, you will need to review each match to confirm whether it relates to your client. You can confirm a match as your client or discount it as a false positive. Any matches discounted will be excluded from future monitoring alerts.
ℹ️ Further guidance
For more detail on Watchlist Screening and how to review the initial screening, see:
How to review an ongoing monitoring alert
Select Ongoing Monitoring in the left-hand navigation.
Locate the relevant alert. You can search for the contact by name, or filter the list by update type, status, last actioned, or assigned reviewer.
Select Ready for review on the alert. This opens the monitoring update page.
Review the monitoring details at the top of the page. You can see who reviewed the initial report.
If you want to assign the update to another team member, select Assign reviewer. Choose the relevant person, add an optional comment, and confirm.
The assignee receives an email notification with a link to the update.
You can also assign multiple alerts at once by selecting them from the Monitoring dashboard and choosing Bulk actions.
Review the monitoring update report. The full report is available as a PDF on the page.
Review any matches shown below the report. For each match:
Select the side panel to view full match details, including source links for further research. You can also review results within the PDF.
On the main page, mark whether the match is or is not your client.
Add any comments to record your reasoning.
If a match is not your client, it will be whitelisted and will not generate future alerts for that specific result.
Once all matches have been reviewed, select Mark as reviewed.
Notification emails
Legl sends two types of email notification related to Ongoing Monitoring alerts.
Alert assignment email
If auto-assign is enabled, team members receive an email when an alert is assigned to them. The email includes a link to review the update directly in Legl.
Weekly overview email
A weekly summary is sent to your designated compliance contact email address. It covers the number of new alerts and contacts affected across your firm, with a link to the Monitoring dashboard.
ℹ️ Further information
Admins can turn on auto-assign and update the email address for the weekly summary in the Monitoring Settings, see:
Important information
A match against a sanctions or PEPs list does not mean your client is confirmed to be on that list. Always review the full match details before taking action.
Whitelisting a match stops future alerts for that specific result only. It does not affect monitoring for other matches on the same client.
If you are unsure whether a match relates to your client, speak to your designated compliance officer.
If you mark a match as not your client, monitoring will continue and the match will appear in future alerts if relevant changes are detected.
You can update the compliance contact email address for the weekly summary in Monitoring Settings.