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What client checks are available in Engage

Understand what client verification checks are available in Engage and how they support KYC, AML, and compliance requirements.

Written by Ula Moyse-White
Updated yesterday

Overview

Engage offers a comprehensive suite of checks to help law firms comply with the Solicitors Regulation Authority's (SRA) Money Laundering and Client ID Verification regulations.

Checks can be tailored to fit different practice areas and client risk profiles, and are typically used to manage Client Due Diligence (CDD), AML screening, and Source of Funds requirements.


What you can use Engage checks for

You can use Engage to:

  • Validate identity documents

  • Complete biometric verification checks

  • Screen clients against international watchlists

  • Access financial history checks, including insolvency and CCJs

  • Verify a client's identity and proof of address

  • Collect and review Source of Funds information

  • Customise workflows to match different levels of due diligence


Available checks in Engage

1. ID Data Validation

  • Accepts government-issued ID documents for 185+ countries

  • Processes and authenticates the document

  • Cross-references the document against the client's provided name, date of birth, and address

  • Provides the law firm with a copy of the ID document

ℹ️ Important

Legl also offers NFC Verification (Enhanced CDD) if you would like to enable this please contact our Support Team.

2. Identity Validation

Verifies the client's existence by matching their name and address against secure databases for clients who live in the UK.

  • Requires the client to submit their name, date of birth, and address

  • Confirms identity and address against public databases such as the electoral roll, credit agencies, and phone directories

  • Requires at least two matches to confirm proof of address

3. Biometrics

  • The client submits a video or selfie

  • The submission is validated against the provided ID document

  • The law firm receives an image of the client to cross-check against the ID document

4. Financial Screening (CCJs & Decrees, Insolvency, Debt Collection)

Provides information about a client's financial history, including:

  • Bankruptcy or insolvency records

  • County Court Judgments (CCJs) ordering the individual to pay off debt

  • Debt collection searches — whether a credit check was made against the individual by a debt collection agency in the last 24 months

Information returned includes:

  • The date and amount of any judgment

  • Whether it has been satisfied by the client

7. Watchlist Screening (AML) – Including PEPs, Sanctions, and Adverse Media

Screens client details against international watchlists to identify:

  • Politically Exposed Persons (PEPs)

  • Sanctions listings

  • Warnings

  • Fitness & Probity

  • Adverse media coverage

4. Proof of Address – Manual Collection (Verified by User)

  • For clients outside the UK, a second proof of address document is collected

  • Clients provide proof of address documentation as part of the workflow

  • The documentation is provided directly to the law firm for review

5. Proof of Address Verification (Automated Verification)

Checks document authenticity by:

  • Detecting tampering, forgery, and image manipulation

  • Confirming the document is genuine and compliant with local rules

  • Checking that the name and address match the client

  • Confirming the document type is supported and within date

  • Ensuring the file is readable and properly classified

  • Meeting jurisdiction-specific requirements across 80+ countries

ℹ️ Further guidance


What each workflow includes

Workflow ➡️

Screening ⬇️

Watchlist Screening

(PEPs & Sanctions)

Financial Screening

Basic CDD

Standard CDD

Standard CDD

(In-Person)

Standard CDD – No ID Document Validation

NFC

Watchlist screening (PEPs & Sanctions)

Financial Checks

Identity Validation

ID Document Validation

Includes NFC chip

Biometric Verification

🔸 Option to confirm visual verification

ℹ️ Important

  • Source of Funds and Proof of Address verification can both be added as additional steps to any workflow, including NFC.


Important information

  • Identity Validation uses UK databases only. For clients based outside the UK, a Proof of Address document should be collected instead.

  • NFC chip reading requires a compatible mobile device. Clients completing an NFC workflow will need a device with NFC capability (most modern smartphones).

  • Watchlist screening results may require manual review. Matches are not automatically conclusive — a fee earner should review any flagged results before proceeding.

  • Admin access is required to build and edit workflows. Fee earners can complete checks, but only admins can configure workflow steps.

  • Financial Screening returns information at the point of check. Results reflect data available at the time the check is run and are not updated retrospectively.

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