FAQ help for Pay users
How do I manage payments?An overview of how the Legl pay dashboard works.
How to take a phone paymentA guide to walk you through how to to take a payment from a client over the phone.
What are payment disputes (Chargeback) and how do they work at Legl?What happens when a cardholder contests a payment.
How do I Request Payments via Legl?Sending a link requesting payment directly to your client.
How to attach an invoice(s) when sending a pay requestAttaching documents to pay requests
How to create Batch RemindersBulk upload outstanding payments with automatic follow ups
How do I receive payments using Pay by Bank?Pay by Bank is a simple, fast and safe way for clients to make a payment to your law firm.
How to create and manage Payment PlansCreate Payment Plans to automate scheduling, reminders and debit of instalment payments.
How do I add the online checkout to my website and invoices?Make Legl Pay accessible on your website and invoices.
How long does it take for payments to arrive to our bank?When does Legl transfer payments into our bank account.
Can we take payments from clients overseas?Contact support to enable AMEX, European or International Card Payments.
How is the payments data made available to us?How to view Cardholder Details for each payment.
Can we process refunds using the integration?How to refund when Legl Pay is integrated.
How does Legl support with compliant payments?Legl ensures compliant payments by verifying client identity, managing funds securely, and maintaining audit trails.