Technical Support & Troubleshooting
Common errors and how to resolve them
My client has said they have completed their request but it still says 'In Progress' - What should I do?Moving requests from 'In progress' to 'Ready for review'
My report has come back with a 'consider' result for one or more sections - what does this mean?
How Do I "Force Complete" an Engage Request?Moving requests out of in progress - allowing clients to continue once they've provided necessary information.
My report has come back with a 'N/A' result for one or more sections - what does this mean?