At Legl, we are dedicated to providing exceptional support to our users. In addition to our comprehensive online resources, we offer a telephone support service.
How to Request a Callback
Step 1: Request a callback via Live Chat
Visit our Live Chat support portal via the bubble at the bottom right hand corner of your screen and navigate to the ‘Request a callback ☎️’ element.
Step 2: Provide us with your details
Provide us with as much information as possible to support with your query promptly, including:
Your full name
Your email address
Your phone number
A brief description of your query
Your preferred callback time (if applicable)
Step 3: Submit Your Request
Once you’ve entered your details, click ‘Send’. You’ll receive a confirmation message acknowledging your request.
Our team will call you back within the next 3 working hours.
Step 4: Receive a Callback
A member of our Support Team will call you within 3 working hours to assist you with your query. If we’re unable to reach you, we’ll follow up via email with alternative options.
Call Us Directly
If you prefer, you can contact us directly at 0207 123 8421 during our support hours. Our team is ready to assist you with any questions or issues you may have.
Additional Information
Callbacks are available during our support hours: Monday-Friday 9AM to 6PM.
If your query is urgent, please check our Help Centre for immediate assistance or use our live chat feature.
If you need to reschedule your callback, reply to your confirmation message with your updated availability.
If you have any questions, feel free to reach out to our Support Team.