Overview
In some cases, a client may not have a valid government-issued identity document. For example, an elderly client whose passport or driving licence has expired. Legl provides an alternative verification route for these situations using the In-Person CDD: No ID Document Verification option.
This option runs identity validation, watchlist screening, and financial screening checks without requiring an ID document or biometric verification. It is available for UK-based clients only and is completed through the in-person CDD flow.
Before you start
Before running this check, make sure you have:
Administrator or fee earner access in Legl
The client's full name
The client's date of birth
The client's UK residential address
ℹ️ Important
This option is only available for UK residents. For overseas clients without government-issued ID, contact your compliance team to determine the appropriate verification approach.
How to complete identity verification for a client with no government-issued ID
Go to Engage in Legl.
In the top-right corner, select Run in-person CDD.
From the list of check types, select In-Person CDD: No ID Document Verification.
If applicable, enter the matter reference.
Select the assigned reviewer and add any notes if needed.
Select Continue.
Enter the client's first name and surname.
Select Continue and complete the client's date of birth and address.
(Optional) Upload any additional documents you have collected from the client, such as an expired passport, bus pass, or proof of address.
Select Submit to process the check.
What happens next
The check begins processing immediately after submission.
Legl will run identity validation (matching the client's name and address against UK databases), watchlist screening (PEPs and sanctions), and financial screening (CCJs, insolvency, and debt collection).
ID document verification and biometric verification are not included in this check type.
Once processing is complete, the request will show as Ready for review and the assigned reviewer can open the report.
Important information
This check type is for UK residents only. Identity validation relies on UK databases such as the electoral roll, credit agencies, and phone directories.
No emails are sent to the client during the in-person CDD process, even if an email address is entered.
Some firms choose to collect alternative forms of identification (such as a bus pass, expired passport, or expired driving licence) and upload these as additional documents for their records. This is optional and based on your firm's risk-based approach.
If your firm requires ID document verification or biometric checks, use the In-Person CDD or Standard CDD check type instead.