Reviewing engage requests
Review CDD results, understand outcomes, and download reports.
By Ula1 author9 articles
How to review a completed Engage requestStep-by-step guide to reviewing a completed Engage request, from checking results to marking as reviewed.
What is Legl Assist?Learn what Legl Assist is, how it summarises your CDD report, and how to use it during your review.
Identifying and managing higher-risk identities in LeglHow to identify and handle higher-risk signals in CDD results, including Consider results, fraud flags, and prior check history.
Understanding fraud check resultsWhat Clear and Consider results mean in the Identity fraud screening section of your CDD report, and what to do next.
Understanding a "Consider" result in a CDD reportLearn what a Consider result means in your CDD report, why it appears for each check type, and what to do next.
Understanding an "N/A" result in a CDD reportWhat an N/A result in the identity section of a CDD report means and what to do next
Understanding your CDD reportAn overview of what a CDD report contains in Legl, the check areas it covers, and what Clear, Consider and N/A results mean.
Understanding Identity Validation resultsHow Identity Validation results are determined in your CDD report, including Clear and Consider criteria, sub-checks, and the data sources used.
How to review submitted customisable formsLearn how to access, review, and download completed customisable form responses submitted by clients through Engage.