Reviewing engage requests
Review CDD results, understand outcomes, and download reports.
By Ula and 1 other2 authors9 articles
- How to review submitted Customisable FormsLearn how to access, review, and download completed customisable form responses submitted by clients through Engage.
- Understanding your Dual-ID CDD reportWhat a Dual-ID CDD report shows, including the two document checks, and what Clear and Consider results mean.
- Understanding Identity Validation resultsHow Identity Validation results are determined in your CDD report, including Clear and Consider criteria, sub-checks, and the data sources used.
- Understanding an "N/A" result in a CDD reportWhat an N/A result in the identity section of a CDD report means and what to do next
- Understanding an Unidentified address resultUnderstand what an Unidentified address result means, why it happens, and what steps to take to resolve it in Legl.
- Understanding fraud check resultsWhat Clear and Consider results mean in the Identity fraud screening section of your CDD report, and what to do next.
- Identifying and managing higher-risk identities in LeglHow to identify and handle higher-risk signals in CDD results, including Consider results, fraud flags, and prior check history.
- Understanding your CDD reportWhat each section of the CDD report covers, how results are displayed on the Full application details page, and what the different result statuses mean.
- How to review and sign off an Engage requestReview a completed Engage request: track progress, review non-conformities, sign off the application, check the audit trail and full report, and download the CDD report.