When a client completes an Engage request, Legl generates a Client Due Diligence (CDD) report. This report brings together the results of automated checks run on your client's identity, financial background, and watchlist screening status.

This article explains what each section of the report covers, how it is displayed on the Full application details page, and what the different result statuses mean. For firms on a DIATF-certified plan, the report also includes an Identity fraud screening section.

The Full application details page lists every section of the report down the left-hand side, for example:

The exact sections shown depend on your workflow. Select any section to expand it for more detail.

CDD reports are accessible from the Engage section of your Legl dashboard.

The uploaded ID document and the biometric selfie are shown together, with a Genuine badge if the document passed authenticity checks. Each piece of personal and document data extracted from the document is listed with a green tick.

Underneath, the Verification breakdown groups every automated check that was run, for example:

Each line item shows a Clear or Consider status and can be expanded for further detail.

Each section of the report shows one of three result statuses.

In the left-hand sections list, a section with an orange dot needs attention and a grey dot means it is clear.

The check was completed successfully and no concerns were identified. No further action is required for that section.

​Review screen

CDD report

The check could not be fully verified and requires your review. A Consider result does not mean your client is fraudulent. It means something could not be conclusively confirmed, and additional context or documentation may be needed before you can reach a decision. Your firm's risk-based approach determines what action to take.

​Review screen

CDD report

The check could not be run, typically because the client has a non-UK address. In these cases, Legl automatically prompts the client to upload a supporting document for manual review instead.

The details your client provided when they completed the request, for example their full name, date of birth, and current address. These are the details Legl uses to run the automated checks.

The documents your client uploaded as part of the request, for example their identity document and proof of address. You can view and download each document from this section.

Three checks are run to confirm that your client is who they say they are.

Document checks

Legl checks that the identity document your client uploaded is genuine and matches the information they provided. This includes checks on document features, expiry status, and whether the details on the document match what the client entered during the request.

Identity checks to review

Legl checks your client's name, date of birth, and address against third-party data sources including credit agencies, the electoral roll, and telephone databases. This confirms that the individual exists as described and is associated with the address they provided. These identity checks are only available for clients with a UK address.

Biometric checks

Legl checks that the person completing the request is a real, live individual whose face matches the identity document they uploaded. This includes liveness detection to prevent spoofing or the use of a static photograph.

Where a Proof of Address check is part of your workflow, this section confirms the client's address against the document they supplied.

There are two options, and which one you see depends on your firm's settings:

Legl verifies the uploaded document automatically. The section shows its own summary of what was checked, a table of the data extracted from the document, and its own verification breakdown in the same format as the identity checks.

The uploaded document is available to download and review directly, so you can check it against your firm's requirements yourself.

Legl checks for county court judgements (CCJs), debt collection activity, and whether a record for the individual can be found in credit agency data. This check is only available for individuals with a UK address.

Clients with a non-UK address will receive an N/A result for this section.

Legl checks your client against global sanctions lists, Politically Exposed Person (PEP) datasets, adverse media sources, and law enforcement lists. This check applies to all clients regardless of their location.

The section shows:

For each potential match, review the supporting information and select Match or Not a match. You can mark all low likelihood matches as not a match in one action.

For firms on a DIATF-certified plan, Legl runs a series of identity fraud checks using public and private sector data. These checks assess whether the claimed identity may be linked to previous fraud or impersonation, belong to someone deceased, use compromised identity documents, or be synthetic. Five checks run as part of this section:

Each check returns its own result. If any return a Consider, the overall Identity fraud screening section will show Consider for your review.