Overview
This on-demand session walks through the refreshed Engage review experience for firm staff, the updated client onboarding journey, and gives an early preview of Risk Rules, a feature coming soon.
Who this is for
Firm staff who review Engage requests and CDD reports, admins managing client onboarding and firm branding, and compliance leads interested in the upcoming Risk Rules feature.
Watch the recording
What this covers
The refreshed Engage (CDD) review experience for firm staff
The updated end-client onboarding experience
A preview of the upcoming Risk Rules feature
Key takeaways
CC recipients keep the whole team in the loop.
You can now add a CC recipient when sending an Engage request, so a paralegal or junior team member sending on behalf of a fee earner keeps visibility of the request end to end.
Read more: How to create and send an Engage request
Firms can now add the Source of Funds amount.
The transactional amount entered can now be entered by the firm, to reduce any client error.
Read more: How to send a Source of Funds request
Non-conformities can be signed off individually
Items previously labelled "Consider results" now appear as Non-conformities, and can be signed off individually.
Read more: How to review and sign off an Engage request
Watchlist and Financial Screening review is more focused.
Medium- and high-likelihood matches are prioritised at the top of the list, and marking a result Match or Not a Match makes clear how it affects ongoing monitoring.
Read more: Understanding your CDD report
Firm branding is self-serve.
Your firm’s colours and logo can now be set up under Settings > General > Branding.
Read more: How to configure general settings
Risk Rules is coming soon.
Risk Rules, a feature for configuring automatic flags during onboarding, To register interest, contact your CSM or Launch Manager.
Read more: Risk Rules
Related guides
ℹ️ Further guidance
How to configure general settings (includes firm branding)
Risk Rules is coming soon, register your interest with your Customer Success contact.
