Overview
Deleting an Engage request requires support assistance. Law firms must contact Legl Support to request a deletion.
Before you start
Before contacting Support, make sure you have:
The Legl app reference for the Engage request
The reason for deletion
Confirmation of whether the request relates to a DSAR (Data Subject Access Request)
How to delete an Engage request
Open the Engage request in the Legl platform.
Copy the Legl app reference, shown at the top of the request page.
Email [email protected] with the following details:
The Legl reference
The reason for deleting the request
Confirmation if the request is related to a DSAR
What happens next
The Legl Support team will review your request.
If all required information is provided, they will proceed with the deletion.
Support may contact you if further clarification is needed.
Important information
Important:
Engage requests cannot be deleted directly within the Legl platform.
Deletions must be handled by Legl Support
If the deletion relates to a DSAR, this must be clearly stated in your request email to avoid delays.