Overview
Contacts is a searchable database of all the individuals and businesses your firm has interacted with through Legl. It gives you a single place to view client information, track due diligence, and review interaction history.
Legl supports four contact types:
Individuals
Businesses
Trusts
Vessels — opt-in only
What you can use Contacts for
View your firm's previous interactions with individual and business clients
Get visibility over completed due diligence
View a client's risk rating from their risk assessment
Track requested and completed payments
Connect individual clients to the businesses they are associated with
Monitor client risk and AML status over time
View at-a-glance PEP and sanction status directly on individual contact profiles
Create and manage trust records, including trust deed analysis and AML checks on associated individuals
How Contacts works
The Contacts page shows all contacts across your firm. You can filter by contact type (individuals, businesses, trusts, or vessels) and search by name, email address, or client reference. Each row shows the contact's name, client reference, address, and monitoring status.
Contacts are created automatically when a client completes a Legl request, or can be added manually by your team using the Create contact button.
Each contact has a profile page showing their details and a full interaction history, including all Engage requests, Pay requests, screenings, and risk assessments. Contact profiles also show any linked contacts and contact-type-specific information.
ℹ️ Further guidance
Where to find Contacts in Legl
Select Contacts from the left-hand menu in your Legl dashboard.
Important information
Contacts are created automatically when a client completes a Legl request, or can be added manually using the Create contact button.
Trusts can only be accessed from the Contacts page — they are not available elsewhere in Legl.
Vessels is an opt-in contact type. If your firm does not use vessels, this contact type will not appear.
PEP and sanction insights are shown on individual contact profiles. Where a monitoring alert exists, you may need to confirm status from within the monitoring section.
Individual contacts can be linked to business contacts via the Associated contacts tab on either profile.