Overview
Contacts is a searchable database of all the individuals and businesses your firm has interacted with through Legl. It gives you a single place to view client information, track due diligence, and review interaction history.
What you can use Contacts for
View your firm's previous interactions with individual and business clients
Get visibility over completed due diligence
Track requested and completed payments
Connect individual clients to the businesses they are associated with
Monitor client risk and AML status over time
View at-a-glance PEP and sanction status directly on individual contact profiles
Create and manage trust contact types, including running trust deed analysis
How Contacts works
Each contact in Legl has a profile that holds client information and a full history of interactions. Contacts are created automatically when a client completes a request, or can be added manually by your team.
Each contact profile has two main areas:
Overview — displays recent activity such as payments and onboarding workflows, along with key data insights including the date of the contact's last activity.
Activity — shows all open activities related to the contact, including any Engage or Pay requests currently being completed. You can also view a full audit log of your firm's interactions with the contact, and access previous CDD reports, source of funds checks, and payments.
Individual contact profiles also display at-a-glance PEP and sanction insights, so fee-earners can quickly identify whether a client is a politically exposed person or subject to sanctions without needing to open a full report.
You can also connect individual contacts to the businesses they are associated with, creating a complete view of their relationships and activities across your firm. Legl supports individual, business, and trust contact types.
Where to find Contacts in Legl
Select Contacts from the left-hand menu in your Legl dashboard. You can search for any contact using their name, email address, or client reference number.
Important information
Contact profiles display client information including name, email address, client reference, address, and monitoring status.
Contacts are created automatically when a client completes a Legl request, or can be added manually.
PEP and sanction insights are shown on individual contact profiles. In some cases where a monitoring alert exists, you may need to confirm PEP or sanction status from within the monitoring section.
Individual contacts can be linked to business contacts via the Associated Contacts tab on the business profile.
When an individual is linked to a business, the association is visible from both the individual's and the business's contact profiles.
Trust contact types can be created from the Contacts page.