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Understanding the trust contact page

Learn what you will see on a trust contact's page in Legl, including trust details, linked individuals, and activity history.

Written by Ula Moyse-White

Overview

Use this article to understand what the trust contact page shows in Legl, including trust details, associated individuals, and activity history.


Where to find this

Go to Contacts, search for the trust by name, and select it to open the trust contact page.


What you will see

The trust contact page is made up of several sections.

Trust details

The trust panel shows key information about the trust, including the trust name, jurisdiction, trust type, and matter reference.

Trust deed

The Trust deed panel shows whether a trust deed has been uploaded. Select Upload to add one, and Legl analyses it automatically. Once a deed is uploaded, the panel shows the file name and upload date.

Select Review and confirm to review the contacts extracted from the deed, Replace to upload a different deed, or Deed history to see every deed uploaded for the trust.

AML checks

AML checks on the individuals associated with the trust, such as trustees, settlors, beneficiaries, directors of trustee, and unit holders (with appointors and members also available for Australian firms), are visible from the trust contact page.

Activity tab

The Activity tab shows a log of all interactions associated with this trust, including:

  • Engage requests

  • Pay requests

  • CDD reports

  • Payments received

  • Screenings

Associated contacts tab

The Associated contacts tab shows the individuals linked to this trust, including trustees, settlors, beneficiaries, directors of trustee, and unit holders (with appointors and members also available for Australian firms). From the Actions column, you can start an Engage request, run Watchlist screening, or start a Risk Assessment for each contact, and add a new contact using Add associated contact. A trust can also be linked from a business's contact record. The link shows on both records.

Risk Assessments tab

The Risk Assessments tab shows the risk assessments that have been completed for this trust. You can start a new risk assessment for the trust from this tab, or using the Start Risk Assessment button at the top of the trust page.

ℹ️ Further guidance


What you can do from this page

  • Update trust details by hovering over a field and selecting Edit, entering the updated information, and saving

  • Upload, review or replace a trust deed from the Trust deed panel

  • View AML check results for associated individuals

  • View the trust's full activity history from the Activity tab

  • Access linked individuals, and start an Engage request, Watchlist screening, or Risk Assessment for each, from the Associated contacts tab

  • View completed risk assessments for the trust, or start a new one, from the Risk Assessments tab or the Start Risk Assessment button


Important information

  • If you update a contact's email address, any open requests associated with that contact will be closed. You will need to resend those requests to the updated email address.

  • Most trust details can be updated by hovering over the field and selecting Edit.

  • If the Start Risk Assessment button at the top of the trust page is greyed out, you do not have the Start risk assessments permission. Hover over the button to see "You don't have permission to start risk assessments. Ask an admin at your firm to turn this on." Admins can turn it on for a user from Settings > Team & departments > Team > Actions > Edit permissions.

  • If you need help with a trust record, contact our Support team.

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