Verify your identity
Guidance on completing identity checks, including online and NFC verification, uploading ID, understanding outcomes, and resolving common issues.
By Shanté and 2 others3 authors8 articles
Why you have been asked to complete this informationUnderstand why a law firm has asked you to provide personal information and how this helps them meet legal and regulatory requirements.
How to complete your online ID verificationLearn how to complete your online ID verification with Legl, including entering your details, uploading photo ID, and recording a video.
What to do if ID upload or biometric verification failsTo comply with Anti-Money Laundering (AML) rules, you need a quick, secure ID check. This guide helps you upload your ID and fix issues.
How to complete an NFC identity check using the Mitek appGuide to completing NFC identity verification via the Mitek app on Legl.
What to do if you do not have a valid photo IDLearn what to do if you do not have valid photo ID or your ID has expired when completing identity verification with Legl.
How to change the personal information on your requestLearn how to edit your personal details on a Legl request sent by your law firm before submitting the form.
How long does identity verification take?Understand how long it takes to complete your Engage request, what happens after you submit it, and what to expect next when using Legl.
Why your identity verification might have failedUnderstand why identity verification may not have completed successfully, what this usually means, and what to do next.