Overview
Once a client has completed a Qualified Electronic Signature (QES) signing request, a copy of the signed document and its audit receipt are available to review and download from the Engage request in Legl. This article explains how to find the completed document, check the signing status, download the signed file and receipt, and date and seal a document once every signatory has signed.
Before you start
The client must have completed the full QES signing journey, including identity verification, before the signed document is available.
You need access to the relevant client or matter in Legl.
How to review a completed QES document
In Legl, open the Engage request that included the QES step, from the relevant client or matter.
Find the Qualified E-signature step within the request.
Check the status shown next to the signer:
Awaiting signature means the client has not yet completed signing.
Signed, shown in green with the date and time, means signing is complete.
Once every signatory shown on the step has signed, check whether a green Date & seal document button has appeared next to the download options, both in the document list and in the request's detail view. This button only appears once all signatures are complete, and lets you add a final execution date to documents that need one, such as deeds.
If the document needs a specific execution date, click Date & seal document. In the window that opens, select the date you want to appear on the signed document. This defaults to today's date, but you can change it if needed.
Click Date & seal document to confirm. This adds a final seal and timestamp to the top-left of the document, in addition to the individual signature stamps already there. The Date & seal document button then disappears, as this action can only be completed once.
Once the status shows Signed, and the document has been dated and sealed if required, download the files. You can download a copy of the signed document and the audit receipt individually from the links on the step, or download both together in one zip file using the Download button.
⚠️ CHECK
Screenshots are needed for the Date and seal document steps above, taken from the live UK product: the document list or detail view showing the button once every signatory has signed, and the window for selecting the date to appear on the signed document. The reference material used to draft this section was a description of screenshots rather than image files, so new screenshots still need to be captured before this goes live.
⚠️ CHECK
Confirm the exact wording shown on the final seal added to the document once it has been dated and sealed, against the live product, before this goes live.
What happens next
The audit receipt confirms the document was successfully signed and provides a record of the transaction. It shows that the document was signed through Signhost and includes the transaction ID, the created date and time, a reference, the filename, the number of pages, and a document hash.
You can download a copy of the signed document and the audit receipt at any time for your records or to share with the relevant parties.
If a document has been dated and sealed, the downloaded copy will also show this additional stamp in the top-left corner, alongside the individual signature stamps.
Important information
A copy of the signed document and the audit receipt remain available to view and download from the Engage request, individually or together as a single zip file.
The audit receipt is issued through Signhost and confirms the signature with a transaction ID, timestamp, reference, filename, page count, and document hash.
QES documents are legally equivalent to a handwritten, witnessed signature under UK eIDAS, and are accepted by HM Land Registry for property charges, transfers, and assents.
For documents that need to record a specific execution date, such as deeds, dating and sealing a QES document in this way is recognised by HM Land Registry as the correct way to record that date. Once a document has been dated and sealed, this cannot be repeated or undone.
If the completed document is not visible, check that the client has finished the full signing process including identity verification. If it is still unavailable, contact our Support team.