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What client checks can you run with Engage?

Understand what client verification checks are available in Engage and how they support KYC, AML, and compliance requirements.

Written by Ula Moyse-White
Updated over a week ago

Overview

Engage offers a comprehensive suite of checks to ensure compliance with the Solicitors Regulation Authority’s (SRA) Money Laundering and Client ID Verification regulations.

These checks can be tailored to fit various practice areas and client risk profiles. They are typically used by law firms to manage Client Due Diligence (CDD), AML screening, and Source of Funds requirements.

What you can use Engage checks for

You can use Engage to:

  • Verify a client’s identity and proof of address

  • Screen clients against international watchlists

  • Validate identity documents

  • Complete biometric verification checks

  • Collect and review Source of Funds information

  • Access financial history checks, including insolvency and CCJs

  • Customise workflows to match different levels of due diligence

Available checks in Engage

1. ID Data Validation

  • Accepts government-issued ID documents for 185+ countries

  • Processes and authenticates the document

  • Cross-references it with the client’s provided name, date of birth, and address

  • Provides the law firm with a copy of the ID document

2. Identity Validation

Verifies the client’s existence by matching their provided name and address against secure databases, primarily within the UK.

  • Requires the client to submit their name, date of birth, and address

  • Confirms identity and address against public databases such as the electoral roll, credit agencies, and phone directories

  • Requires at least two matches to confirm proof of address

3. Biometrics

  • The client submits a video or selfie

  • The submission is validated against the provided ID document

  • The law firm receives an image of the client to cross-check against the ID document

4. Proof of Address – Manual Collection (Verified by User)

  • For clients outside the UK, a second proof of address document is collected

  • Clients provide proof of address documentation as part of the workflow

  • The documentation is provided directly to the law firm for review

5. Proof of Address Verification (Automated Verification)

Checks document authenticity by:

  • Detecting tampering, forgery, and image manipulation

  • Confirming the document is genuine and compliant with local rules

  • Checking that the name and address match the client

  • Confirming the document type is supported and within date

  • Ensuring the file is readable and properly classified

  • Meeting jurisdiction-specific requirements across 80+ countries

ℹ️ Further guidance

For more information on this screening, see the below:

Proof of Address verification

6. Financial Screening

Provides information about a client’s financial history, including:

  • Bankruptcy or insolvency records

  • County Court Judgments (CCJs) ordering the individual to pay off debt

  • Debt collection searches indicating whether a credit check was made against the individual by a debt collection agency in the last 24 months

Information returned includes:

  • The date and amount of any judgment

  • Whether it has been satisfied by the client

ℹ️ Further guidance

For more information on this financial screening, see the below:

Financial Screening

7. Anti-Money-Laundering (AML) – Including PEPs, Sanctions, and Watchlists

Screens client details against international watchlists to identify:

  • Politically Exposed Persons (PEPs)

  • Sanctions listings

  • Adverse media coverage

ℹ️ Further guidance

For more information on this Watchlist Screenings, see the below:

Watchlist Screening for individual clients

Workflow customisation

Workflows can be configured to suit your firm’s specific compliance requirements and risk appetite.

ℹ️ Please see the guidance below for further details on building a custom workflow:

What each workflow includes

Workflow ➡️

Screening ⬇️

Watchlist Screening

(PEPs & Sanctions)

Financial Screening

Basic CDD

Standard CDD

Standard CDD

(In-Person)

Standard CDD - No ID Document Validation

NFC

Watchlist screening (PEPs & Sanctions)

✅

❌

✅

✅

✅

✅

✅

Financial Checks

❌

✅

✅

✅

✅

✅

✅

Identity Validation

❌

❌

✅

✅

✅

✅

✅

ID Document Validation

❌

❌

✅

✅

✅

❌

✅

Includes NFC chip

Biometric Verification

❌

❌

❌

✅

🔸 Option to confirm visual verification

❌

✅

ℹ️ Important

The following can be added as an additional step to any workflow:

  • Source of Funds

  • Proof of Address verification

Related Articles
How to run an In-Person CDD check in Legl
What to do when an Engage request is 'Ready for Review'
How to use automated Proof of Address verification
How to run a watchlist screening check
Engage KYC & KYB Foundations Webinar Guide
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