Overview
An Engage request becomes “Ready for Review” once your client has completed their submission and all checks have run. At this stage, your firm must review the CDD report and decide on the appropriate next steps.
This guide explains how to find, review, and complete the request.
Why this happens
An Engage request will show as Ready for Review when:
The client has submitted all required information
Automated checks (e.g. identity, financial, and watchlist screening) have completed
The request is awaiting internal review by your firm
This status means the client journey is complete and reviewer action is required.
What to do next
1. Find the request
Log into your Legl dashboard.
Navigate to Engage → Individuals.
Use the filters or search options to locate your report.
Click into the request to open the full report.
2. Review the submission
Click the down arrow to expand a summary of the client submission.
Review the checks in line with your firm’s risk-based process.
Identify whether results are marked Clear or Consider.
3. Review “Consider” results (if applicable)
A “Consider” result means Legl has flagged something that may require closer review.
Examples include:
A financial check identifying a difference in registered address (e.g. against Equifax data)
A potential PEP (Politically Exposed Person)
A potential sanctions hit
Watchlist screening (PEPs and sanctions)
You may see multiple possible matches for your client.
Legl uses smart name matching technology to categorise matches into:
Strong matches → Likely to be your client. Review carefully against details such as date of birth, location, and source.
Probable false matches → Similar name but likely a different person. Still review before dismissing.
Once reviewed:
Select Yes to confirm a match. These will remain under ongoing monitoring.
Select No to dismiss a match. These will be excluded from monitoring, reducing unnecessary alerts in future.
ℹ️ Further guidance
4. Review “Clear” results
A “Clear” result means Legl has not identified any issues requiring further attention.
🚨 Important
It is still your firm’s responsibility to review the full report before making a final decision. If you are unsure on a result, please refer to your internal Risk Policy or MLRO.
5. Assign to another reviewer (if required)
If your firm requires colleague review:
In the review window, select Change reviewer (at the top).
Choose the new reviewer from the dropdown.
ℹ️ Important
This must be done while the report is still “Ready for Review.” Once marked “Reviewed,” you cannot change the reviewer or status.
6. Mark the report as Reviewed
Tick Mark as Reviewed.
Click Submit review.
After submitting, you cannot add further comments.
7. Download the report (optional)
From the report, click the three dots menu.
Select Download report.
Save the PDF to your CMS/PMS.
ℹ️ Important
For some integrations, your report will automatically be sent to your CMS once you have reviewed this. To check your integration, see the below guidance:
Legl Integrations
What happens after you complete the review
The request status changes from Ready for Review to Reviewed.
The assigned reviewer is locked.
Confirmed watchlist matches remain under ongoing monitoring.
Dismissed matches are excluded from monitoring.
Important information
Legl flags results but does not make final compliance decisions.
Your firm remains responsible for reviewing and documenting risk decisions.
Once a report is marked Reviewed, you cannot change the reviewer or add further comments.
Watchlist matches marked Yes will continue under ongoing monitoring.