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Understanding business monitoring settings

Learn what each company monitoring alert category means and which you can turn on or off when monitoring business clients.

Written by Ula Moyse-White

Overview

When you monitor a business client, Legl can alert you to changes at the company. These settings control which company monitoring alert categories your firm receives. This article explains what each category covers, so you can decide which alerts to receive.

ℹ️ Further guidance

For an introduction to monitoring business clients, see What is ongoing monitoring for business clients?.


What this covers

  • The company monitoring alert categories your firm can receive

  • Which categories are AML-relevant and always on

  • Which non-AML categories you can turn on or off


How these settings work

Company monitoring alerts are grouped into two types: AML-relevant and non-AML. AML-relevant categories are always on and cannot be disabled. Non-AML categories can be turned on or off, depending on which alerts your firm wants to receive. All categories are enabled by default.

These settings apply as a firm-wide default and affect all users.


Where to find these settings in Legl

  1. Go to Settings in the left-hand menu.

  2. Select Monitoring.

  3. Select Company monitoring settings to view and toggle the alert categories.

ℹ️ Further guidance

For step-by-step help changing these settings, see How to configure monitoring settings.


The alert categories

The categories below are grouped into AML-relevant updates, which are always on, and non-AML updates, which you can turn on or off.

AML relevant updates

These categories cannot be disabled.

  • Changes in ownership and control — new UBO identified or removed, shareholding movements, changes to persons with significant control (PSC), and corporate structure changes including acquisitions, mergers, and changes in the controlling entity

  • Changes in leadership and management — director appointments, resignations, terminations, disqualifications, or changes to director details, and changes in key governance and leadership positions including company secretary changes and senior management changes

  • Changes in jurisdiction — cross-border address changes and expansion into new jurisdictions

  • Change in company status and legal standing — changes to whether the company is operating, dormant, active, or inactive; strike-off proposals; company dissolution; insolvency and administration processes including voluntary liquidation and winding up petitions

Non-AML relevant updates

These categories can be turned on or off.

  • Financial updates — annual accounts, financial statements, mortgages and charges, other financial document filings, and changes in company revenue, financial position, or balance sheet

  • Credit updates — increases or decreases in the company's credit score, new credit reports, updates to existing credit information, and alerts for credit events or defaults

  • Operational and miscellaneous updates — changes to industry description or codes, sector classification, business activity, and changes in the number of employees


When you would use this

Review these settings when setting up monitoring for the first time, or when your firm's risk-based approach changes. Turning non-AML categories on or off lets you focus on the alerts most relevant to your firm and reduce alerts you do not need to review.


Key things to be aware of

  • AML-relevant categories are always on and cannot be disabled. Only non-AML categories can be turned on or off.

  • All categories are enabled by default.

  • Disabling a non-AML category does not remove unreviewed alerts already received. Historical alerts remain visible and must still be reviewed.

  • Disabling a category affects all departments. Consider whether any team relies on those alerts before changing them.


Important information

  • Only Admin users can view and change these settings.

  • These settings apply at the firm level and affect all users and departments.

  • Changes apply to future alerts, not to alerts already received.

  • AML-relevant alert categories cannot be disabled.

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