Overview
Legl Pay payouts are processed through Adyen, our payments partner. Before your firm can receive payments, you complete a one-time registration with Adyen, started from within Legl.
This guide walks you through the full registration: adding your bank accounts, starting the Adyen onboarding, and completing the tasks in the Adyen Onboarding portal.
Before you start
You must be a Legl Admin.
Have your company registration details (as registered with Companies House) to hand, plus any supporting company documents Adyen may request, such as a certificate of incorporation.
Have your decision-makers' details ready, including at least one authorised signatory and all owners. For identity verification, you will need access to each person's ID document (for example, a passport or driver's licence).
Have the details of each payout bank account you want to receive payments into.
How to register with Adyen for Legl Pay
Click each step to open.
Step 1: Add your bank accounts in Legl
Step 1: Add your bank accounts in Legl
All bank accounts must be added in Legl before you start your Adyen registration.
Go to Settings > Pay and select the Bank accounts tab.
Select + Add bank account.
Complete the bank account details:
Account name (for example, Client Account)
Account type (Client or Business account)
Sort code (format 00-00-00)
Account number
IBAN (optional if an account number is provided)
Select Add bank account. Repeat for each account you want to receive payments into, for example a Client and an Office account.
Once your bank accounts are added, a Begin registration with Adyen button appears in the top right of the Pay settings page.
Step 2: Begin Adyen Onboarding
Step 2: Begin Adyen Onboarding
In the Adyen Onboarding portal, you are first asked "What best describes your business setup?".
Select the option that applies to your firm, then select Continue:
Sole proprietorship — you are a registered sole proprietor, using a bank account in your name or your sole proprietorship's name. If this applies, follow the How to onboard with Adyen as a sole proprietor guide.
Company — your business is registered as a separate legal entity from its owners, for example a private limited company (Ltd), limited liability company (LLC), or charitable incorporated organization (CIO).
Partnership or association — you use a bank account in the name of a partnership or association, for example a limited liability partnership (LLP), Scottish limited partnership (SLP), or co-operative.
After choosing your business setup, you land on the Set up your account page. This lists the tasks to complete, grouped into three areas:
Tell us about your business — Business details and Decision-makers
Payout bank accounts — Bank account details
Review and sign legal disclosures — PCI DSS questionnaire and Sign services agreement
Step 3: Business details
Step 3: Business details
Select Add next to Business details, then Get started. Adyen collects and verifies information about your business in compliance with financial regulations.
Basic details. Enter your Business legal name exactly as it appears on your government or legal forms, your Country/region of establishment, and your registration number: choose whether you have a Company number or a Charity number, then enter it. The format is checked on screen.
Company structure. Select the type of company you have:
Private company — owned privately and not traded on a public stock exchange, for example a private limited company (Ltd), limited liability company (LLC), or private limited by guarantee.
Public company — traded on a public stock exchange, for example a public limited company (PLC).
Non-profit or charitable organization — has official non-profit or tax-exempt status, for example a charitable incorporated organization (CIO) or community interest company (CIC).
Governmental organization — owned by the government or state, for example a public corporation, executive agency, or non-departmental public body.
Additional details. Confirm whether your business uses a DBA (Doing Business As) name, enter your VAT registration number (or tick "I don't have a VAT number"), and add your registered business address and principal place of business.
Review and submit. Check the Summary screen (Basic details, Company structure, and Additional details), then select Submit.
You return to the Set up your account page, where Business details is marked as Verified.
ℹ️ Tip
You may be asked to upload an evidence document, such as a certificate of incorporation. The full list of accepted documents is in Adyen's document requirements.
Step 4: Decision-makers
Step 4: Decision-makers
Select Add next to Decision-makers, then Get started. Adyen needs information about at least one business representative and all of the business's owners, to comply with financial regulations. You add each person in turn, answering a few questions about their role, then entering their details and verifying their identity.
Authorized signatory. Confirm whether the person has the authority to sign contracts and other official documents on behalf of the business (Yes or No).
Beneficial owner. Answer three questions to establish whether the person is a beneficial owner. This is a regulatory requirement and determines what information is collected next:
Is this person listed as a director on legal or other official documents?
Does this person own 25% or more of the business, either directly or indirectly?
Does this person have significant responsibility to control, manage, or direct business operations?
Basic details. Enter the person's first and last name exactly as they appear on their identity document, their job title, email address, and phone number.
Verify identity. Verify the person's identity using their ID document, through Adyen's partner Onfido. There are two options:
Get verified instantly — best when the person is completing the registration themselves. They capture their ID document on the spot, or you can send them the link at the "Continue on phone" step so they finish on their own mobile. Scans or photocopies are not accepted.
Add details manually — choose this to complete the step on someone's behalf. You confirm a prompt (manual verification can take up to 3 extra business days), then enter the person's residential address and date of birth, review the summary, and Submit.
When adding details manually, you may need to upload a valid ID Document for the individual.
Repeat for each business representative and owner. Each person shows as In review while Adyen checks their details, then Verified. Once everyone required is verified, the Decision-makers task shows as Verified.
Step 5: Bank account details
Step 5: Bank account details
Select Add next to Bank account details. On the Add a bank account for payouts screen, the country/region is set to where your company is registered. Choose a verification method:
Log in with your bank (recommended). The fastest way to verify your account, using Adyen's partner Tink. You give Tink permission to access your account and identity information, select your bank and branch, then log in to your bank to authorise the connection. Your account is verified instantly.
Verify manually. Enter your sort code and account number (the format is checked on screen, and the payout currency is shown), then:
Upload a recent bank document to confirm the account. It must show your name or your business's name, the full account number, a bank logo, bank name or bank-specific font, and clear, readable text. Accepted file types are JPG, JPEG, PNG or PDF, up to 4 MB.
Review the Summary (account holder, branch/sort code, account number, bank country) and select Submit.
Use + Add extra bank account to add each additional account you set up in Legl. You can use either verification method for each one. Every account shows as Verified once confirmed.
ℹ️ Important
Add every bank account you set up in Legl at Step 1. Each payout bank account must be in your company's name, and you can only use a bank account in the country or region where your company is registered.
Step 6: Review and sign legal disclosures
Step 6: Review and sign legal disclosures
These unlock once you have added your decision-makers and a signatory.
PCI DSS questionnaire (requires decision-makers)
The Payment Card Industry Data Security Standards (PCI DSS) are global requirements that protect cardholder data, and your firm must validate its compliance each year. Open the questionnaire and:
Review and confirm the security statements (each one expands for detail). They cover areas such as changing default vendor settings, unique login credentials, strong passwords, up-to-date anti-virus, and controlling physical access to cardholder data.
Select the Signatory, tick the acknowledgement that your firm will remain PCI DSS compliant, and select Sign.
The questionnaire is a Self-Assessment Questionnaire, pre-configured for payments managed by Adyen via Legl, and each question includes help text. To learn more, see our PCI Guide.
Sign the services agreement (requires signatory)
Open Sign services agreement to review the Adyen for Platforms Terms and Conditions (Payment Processing Services). You can expand each section or download the terms as a PDF. Then:
Choose the Signer. If your name is not listed, select Add yourself as a signer.
Tick the acknowledgement that you are a legal representative authorised to accept the terms on behalf of the company, then select Sign.
Once signed, you will see Service agreement signed and dated. Select Finish.
What happens next
Once you have successfully completed the registration, our team is notified. We switch on the feature and then inform you directly, typically within 24 hours.
Payment cadence
This is not a step you complete during registration. It explains how payouts work once your account is live.
Your firm receives a bulk payment at each payout time (9am and 4pm, Monday to Friday) to your connected bank account, along with an email directing you to the transfers tab where you can see the clients' funds that make up the total. Unlike standard BACs postings, which often require an employee to manually chase and reconcile payments with specific accounts, through Legl you can clearly see who has sent money and for which matter.
Keeping your details up to date
Once you are live, Adyen periodically asks your firm to re-verify its details to keep your payments running.
Important information
You must be a Legl Admin, and add at least one bank account in Legl, before starting your Adyen registration.
Add every bank account you set up in Legl to the Adyen Bank account details task, using either verification method.
When verifying a decision-maker's identity, Get verified instantly suits the person completing it themselves (or via a link on their phone); Add details manually takes longer (up to 3 extra business days) but lets you complete it on their behalf.
The PCI DSS questionnaire requires decision-makers, and the services agreement requires a signatory, so add those people before you can complete the legal disclosures.