Before you start

You will need access to the secure link your law firm sent you to complete your request.

How to check if your information has been submitted

Open the secure link provided by your law firm.
Use the steps list on the left-hand side to check your progress — this shows each stage of your request and whether it is complete.
If all required information has been successfully submitted, you will see a confirmation screen confirming your submission is complete.

ℹ️ Important

You can return to your secure link and review any documents or steps as many times as you need before completing the required action. The link remains active until you have submitted all required information. Checks run in real time once you submit each document — this usually takes a few seconds, but can sometimes take a few minutes, and you do not need to stay on the page while this happens.

If you do not see a confirmation screen

If you cannot see a confirmation screen, this usually means one or more steps are still incomplete.

Return to the secure link.
Check the steps list on the left-hand side for any stage that is not yet marked complete.
Open that stage and ensure you have completed and submitted it.

Your law firm will only receive your information once all required stages have been submitted.

If a document you submitted cannot be accepted, you will see a message explaining what to fix, and you will also receive an email notification letting you know further action is needed.