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What to do if you decide not to proceed with your legal matter

What to do if you no longer plan to continue with your legal matter and do not need to complete a request sent via Legl.

Shanté Simpson avatar
Written by Shanté Simpson
Updated over a month ago

When this applies

This applies if your law firm has sent you a request through Legl, but you have decided not to move forward with the legal matter and do not intend to provide the requested information or payment.


What to do next

If you no longer wish to proceed:

  1. Contact your law firm directly
    Let them know that you have decided not to continue with the legal matter.

  2. Ask the firm to close the request
    Your law firm can close the request in Legl, which will stop any further reminders.

ℹ️ Important

Legl are not able to close the request for you, this must be actioned by the Law firm directly.


Important to know

  • You cannot close or cancel a request yourself in Legl.

  • Reminders may continue until the law firm closes the request.

  • If you are unsure whether you still need to complete the request, your law firm can confirm the status and advise on next steps.

If you change your mind and decide to proceed later, your law firm can reissue the request if needed.

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