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What is Legl Insights?

A suite of dashboards giving your firm visibility into compliance status, onboarding performance, and workflow activity.

Written by Ula Moyse-White
Updated today

Overview

Legl Insights is a reporting area within Legl that gives your firm visibility into compliance activity, onboarding performance, payment data, and billing. It includes a set of dashboards designed for different roles and use cases, from MLRO oversight to workflow analytics.


What you can use Legl Insights for

  • Monitor CDD compliance status across your entire client base

  • Track Engage Individual and Business workflow performance and completion rates

  • Identify clients with outstanding, expired, or flagged checks

  • Review PEP matches, high-risk country exposure, and long-running Engage requests

  • Understand team and client behaviour across onboarding workflows

  • Track payment volume, total amount collected, and average time to pay

  • Understand how clients are making payments, including checkout route and digital wallet usage

  • Export Engage usage data for invoice reconciliation or disbursement tracking

  • Download reports for internal reviews or audit preparation


How Legl Insights works

Legl Insights pulls together data from across your firm's activity in Legl and presents it in a set of dashboards. Each dashboard focuses on a specific area:

  • Pay — payment activity across your firm, including volume, total amount collected, and average time to pay.

  • Engage Individuals — workflow performance and activity for individual onboarding.

  • Engage Businesses — workflow performance and activity for business onboarding.

  • Compliance / MLRO Oversight — compliance monitoring across your firm, including a risk summary view and a full audit and CDD history for every client.

  • Engage Billing — a line-by-line usage breakdown of completed Engage requests, exportable for invoice reconciliation or disbursement tracking.

The dashboards update automatically as activity occurs in Legl. No manual input is required to generate reports. You can filter most views by date range, department, or workflow type, and download data directly from each dashboard.


Where to find Legl Insights

Select Insights from the left-hand navigation in Legl.


Permissions and access

Access to Insights is controlled by user permissions. The Compliance / MLRO Oversight dashboard requires the View MLRO oversight permission. Contact a Firm Admin to review your access settings.


Important information

  • Insights is a reporting tool. You cannot edit, manage, or action records from within Insights.

  • All compliance decisions and risk assessments remain the responsibility of your firm.

  • The Compliance Overview is currently in beta and available on an opt-in basis.

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