Overview
This article explains how to access your Legl account, whether your firm uses single sign-on (SSO) or multi-factor authentication (MFA). It also outlines what to do if you experience issues logging in.
Before you start
Before logging in, ensure that:
You have been added as a user to your firm's Legl account
You have access to the email address associated with your Legl login
Your organisation's login method (SSO or MFA) is set up
ℹ️ Important
If you do not have an account, contact your account Administrator to be added as a user.
How to log into your Legl account using single sign-on (SSO)
Single sign-on (SSO) allows you to log into Legl using your organisation's existing identity provider.
Enter your email address on the Legl login page.
If SSO is enabled for your account, you will be redirected to your identity provider.
Complete the sign-on process with your identity provider.
Once authenticated, you will be redirected back to your Legl account.
How to log into your Legl account using multi-factor authentication (MFA)
Multi-factor authentication (MFA), also known as two-factor authentication (2FA), adds an extra layer of security to your Legl account.
Enter your email address and password.
When prompted, enter the 8-digit verification code sent to your email address from [email protected].
If you do not receive the email after a few minutes, check your spam folder or resend the code from the login page.
Return to Legl and enter the 8-digit code.
Click Sign in to access your account.
ℹ️ Important
Authentication codes expire after 15 minutes.
What happens next
Once logged in, you will be taken directly to your Legl account. If you already have an active session, you may not be logged out but will be asked to complete MFA the next time you log in.
Important information
MFA is required every time you log into Legl unless your account uses SSO
MFA applies to all users added to a Legl account
Authentication emails are sent from [email protected]
Always ensure your browser is up-to-date to avoid compatibility issues.
Troubleshooting login issues
If you're experiencing login issues, they may fall into two categories: platform-wide incidents or browser-related problems. Platform-wide incidents are temporary technical issues on the Legl platform that usually resolve quickly without requiring action on your part. Please check the Legl Status Page for details of any platform wide issues.
For browser-related problems, such as being redirected back to the email entry page, try clearing your browser's cookies and cache. For browser-related issues, you can also try signing out of Legl in all open tabs and windows, opening a new incognito or private browsing window, and attempting to log in again.
Clear cookies and cache in Chrome
Clear cookies and cache in Chrome
Click the three dots in the top-right corner.
Select Settings.
Go to Privacy and Security.
Click Clear browsing data.
Select a time range (for example, All time).
Check Cookies and Cached images and files.
Click Clear data.
Clear cookies and cache in Firefox
Clear cookies and cache in Firefox
Click the three lines in the top-right corner.
Select Settings.
Go to Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Check Cookies and Cached Web Content.
Click Clear.
Clear cookies and cache in Safari (Mac)
Clear cookies and cache in Safari (Mac)
Click Safari in the top menu and select Preferences.
Go to the Privacy tab.
Click Manage Website Data, then Remove All.
Click Done.
If you are still experiencing issues, contact our Support team.