Skip to main content

How to deactivate or remove a user from Legl

Learn how to deactivate a user, reactivate them, or request permanent removal from your Legl account.

Ula Moyse-White avatar
Written by Ula Moyse-White
Updated over 2 weeks ago

Overview

Admins can deactivate users to prevent access to Legl or request permanent removal of a user from the account.


Before you start

  • You must have Admin access in Legl


How to deactivate a user

  1. Log into your Legl account.

  2. Go to Settings > Team.

  3. Locate the active user you want to deactivate and select Update.

  4. Select Deactivate.

The user will no longer be able to log into Legl.


How to reactivate a user

  1. Go to Settings > Team.

  2. Locate the inactive user and select Update.

  3. Select Activate.


How to remove a user permanently

To remove a user entirely from your Legl account:

ℹ️ Permanent removal must be authorised by a Legl Admin and cannot be completed directly in the platform.


Important information

Deactivation prevents login but does not delete the user. Permanent removal must be actioned by Legl Support.

Did this answer your question?