Overview
Admins can deactivate users to prevent access to Legl or request permanent removal of a user from the account.
Before you start
You must have Admin access in Legl
How to deactivate a user
Log into your Legl account.
Go to Settings > Team & departments.
Locate the active user you want to deactivate and select Update.
Select Deactivate.
The user will no longer be able to log into Legl.
How to reactivate a user
Go to Settings > Team & departments.
Locate the inactive user and select Update.
Select Activate.
How to remove a user permanently
To remove a user entirely from your Legl account:
Contact our Support team to request permanent removal.
ℹ️ Important
Permanent removal must be authorised by a Legl Admin and cannot be completed directly in the platform.
Important information
Deactivating a user prevents login but does not delete the user or their history.
You can reactivate a deactivated user at any time.
Permanent removal cannot be completed in the platform and must be actioned by Legl Support.
Permanent removal must be authorised by a Legl Admin.