Managing your request
Help with completing and managing your request, including uploading information, updating details, stopping reminders, and understanding how your data is used and protected.
How to stop receiving email reminders from your law firmThis article explains why you may be receiving reminder emails and what you need to do to stop them.
How to support someone with completing their information requestLearn how to assist someone else with completing an information request, and which identity checks must be completed by the client themselves.
What to do if you decide not to proceed with your legal matterWhat to do if you no longer plan to continue with your legal matter and do not need to complete a request sent via Legl.
How to check if you have submitted all required informationThis article explains how to confirm whether you have submitted all the information your law firm requires, and what to do if your request is not yet complete.
What to do if you suspect identity fraudGuidance on what to do if you suspect identity fraud, including who to contact, how to protect yourself, and what to expect next.