What is Proof of Address Verification?
Legl’s automated Proof of Address Verification gives firms a fast, secure way to analyse and verify client proof of address documents across 80+ countries.
It helps firms:
✅ Detect digitally tampered or fraudulent documents
✅ Verify document authenticity and compliance with local rules
✅ Streamline CDD workflows with real-time address verification
Why use Proof of Address Verification?
Proof of address verification protects your firm from increasing document fraud risk by ensuring each uploaded document is:
Genuine and recent according to local regulations
Free from signs of tampering
Matched correctly to your client’s name and address
How to Add Proof of Address Verification to a Workflow
Step 1: Create or Edit a Workflow
Only firm admins will have access to create and edit workflows.
Log in to Legl and go to Engage → Workflow.
Choose Create new to build a new workflow, or
Select the three dots ⋯ → View/Edit on an existing one.
Step 2: Add the Verification Step
Click Add Step → CDD report.
Choose Standard or Basic CDD (Enhanced CDD currently not available).
Tick Proof of Address Verification to include the automated step.
Optional: tick Include UK residents if you want to verify UK documents too.
Give your workflow a clear name (e.g. “CDD – with PoA verification”).
Step 3: Save and Submit
Editing an existing workflow → Save changes to workflow
Creating a new one → Add to workflow
When finished, click Submit workflow so future Engage Requests using this workflow include proof of address verification.
Step 4: Send an Engage Request
Go to Engage → Individuals → Create new engage request.
Enter client details.
Choose your updated workflow.
Send via link or email as usual.
How to Review Proof of Address Verification Results
Step 1: Open the Client Record
Go to Engage → Individuals and select the relevant client.
Step 2: Review the Report
The Client Due Diligence (CDD) report shows all checks run.
Look for Proof of Address Verification in the list — it will show Clear or Consider.
Step 3: Check the Detailed Results
Scroll to the Proof of Address section to see four data categories:
Image Quality
Document Classification
Data Comparison
Source Integrity
Each category displays Clear or Consider.
Use the dropdown arrow for a full data breakdown or click View more detail to view/download the original document.
Reach out to [email protected] if you require any help with enabling the proof of address step to your workflows.