Legl’s Proof of Address Verification feature helps firms eliminate manual document checks, reduce risk, and improve the speed and accuracy of CDD. Watch the full demo to see how it works end-to-end; from workflow configuration through to client experience and automated verification results.
If you missed the live session, you can catch up below:
What you’ll learn
In this training webinar:
Why we built Proof of Address Verification and the challenges it solves
How to add the feature to existing or new workflows
What your clients see when completing address verification
How Legl screens proof of address documents across 80+ countries
How to review clear / consider results including image integrity, data comparison and source integrity checks
What happens for unsupported countries and when manual checks still apply
Why automate proof of address?
Manual checks can be time-consuming and inconsistent. Documents vary widely, can be difficult to interpret, and are increasingly vulnerable to sophisticated fraud. Legl’s Proof of Address Verification:
Works across 80+ countries, adapting dynamically to local document types
Screens document integrity, metadata, formatting and expected behaviour
Matches details against the client’s submitted CDD data
Flags potential risks instantly, reducing errors and manual review time
Helps firms meet growing regulatory expectations around proof of address scrutiny
Setting up your workflow
Admins can enable Proof of Address Verification within any standard CDD workflow:
Go to Workflows
Open an existing workflow or create a new one
Select Proof of Address Verification
Decide whether the feature should apply to:
international clients only, or
both UK and international clients
Save and submit the workflow
Once enabled, the feature applies automatically - no extra steps for your team.
Client experience
Clients follow the standard CDD flow, and when they reach the proof of address step they can:
Select their country
Choose from accepted document types (e.g. bank statement, utility bill, tax letter – varies by country)
Upload via desktop or switch seamlessly to mobile
Complete the process in one simple flow
Legl automatically screens uploaded documents based on country-specific formatting, date ranges, and expected fields.
Reviewing verification results
Results appear in real time inside the platform. Legl provides:
Clear or Consider outcome
Full document preview
Extracted data (name, address, dates, issuing source)
Automated screening results across:
Data comparison
Image integrity
Document classification
Source integrity (including fraud/tampering signals)
You can approve the result, add comments, or request further documentation - all fully logged in your audit trail.
Unsupported countries
If a client’s country isn’t covered:
Legl automatically falls back to the manual proof of address upload
You can review the document in the platform as usual
No need to send a separate workflow
Questions from the session
We also covered:
Customising accepted document types (not currently available)
How verification handles non-Latin scripts and right-to-left languages
Using this feature for in-person checks (on the Product Roadmap)
Costs (priced as an add-on to CDD; same price across jurisdictions)
Whether the feature is used once or per workflow (one-time workflow setup)
Need help implementing this?
If you'd like support adding Proof of Address Verification to your workflows or want to discuss standalone proof of address options; contact us at [email protected].