Overview
The Overview tab in Procedures shows what your procedures have done on requests in review over the last 7 days, and how many of the available procedures your firm has turned on.
Where you will see this
Select Governance in the left-hand navigation, then Procedures. The Overview tab opens first. Only Admins can open Procedures.
What this means
Before your firm is set up
Before your firm is set up, the Procedures page explains how procedures work in three steps and shows an example chart, labelled Example. The example uses sample data, not your firm's activity.
To get started, select Get set up for free. Check your details in the form, make sure Get set up for Procedures is ticked, then select Submit. Your Legl representative will be in touch.
Once procedures are on
Rolling 7 days, "Your procedures are working": how many procedure actions were taken on requests in review in the last 7 days.
Action taken: how often each action was used: Mark as escalate, Add reviewer guidance, Assign the request to a reviewer and Notify by email.
[X] of [Y] available procedures are live: how many procedures your firm has turned on. Select See unused procedures to review the rest.
Procedures that ran: a table of each procedure that ran, with its WHEN, THEN and how many requests it matched.
Manage procedures: opens the Procedures tab, where you can turn procedures on or off and edit them.
ℹ️ Further guidance
What you need to do
No action is needed. Use the Overview to check your procedures are working. To change them, select Manage procedures.
Important information
This is your firm's real activity once procedures are on. Only the example shown before set-up uses sample data.
Procedures run once per request, when it is ready for review and its checks have finished.
Procedures for risk assessments, ongoing monitoring and Pay are coming soon.
If you need more help
If you have a question about Procedures, contact our Support team.