Overview
Payment Plans allow you to split a total amount into monthly instalments that are automatically debited from your client's card. They are useful when clients need flexible payment terms while your firm benefits from automated scheduling, reminders, retries on failed payments, and reporting.
Payment Plans are created via a Pay Request and work with any card payment.
Before you start
Your client must have a valid debit or credit card to complete the first instalment. Payment Plans work with card payments only.
How to create a Payment Plan
Go to Pay and click Create Pay Request.
Enter your client's first name, last name, and email address, then click Continue.
Under Payment Type, select Payment Plan.
Enter the Payment total (the full amount due).
Enter the Monthly instalment amount agreed with your client.
Select the Start date for the plan (this can be today or a future date).
Review the Plan breakdown section.
Complete any remaining payment details (account selection, references, attachments, internal comments).
Click Create Pay Request.
Choose how to send the request to your client:
Select Send email now to send immediately.
Select Schedule email to send on the first payment date.
Select Copy shareable link to share the link directly with your client.
ℹ️ Important
If the client enters their card details before the scheduled payment date, the payment will be taken immediately and not on the scheduled date.
Understanding the Plan breakdown
The Plan breakdown automatically calculates how the total will be split.
For example, if the total is £800 and the monthly instalment is £150:
5 monthly instalments of £150
1 final instalment of £50
If the total can be divided evenly by the monthly amount, there will be no final one-off instalment.
Instalment dates
The Start Date is the date the first payment is due and taken.
Subsequent instalments are automatically debited on the same day each month.
If the instalment date falls on the 29th, 30th, or 31st, payments in shorter months will be taken on the last day of the month.
If a payment becomes overdue, future instalment dates remain unchanged.
After the first instalment is successfully paid, all remaining instalments are debited automatically.
What happens next
The client enters their card details once when paying the first instalment.
Instalments are automatically debited each month.
Both your firm and the client receive email notifications for scheduled, successful, and failed payments.
All Payment Plans and instalments are visible in the Pay dashboard, alongside other payment methods.
Funds are transferred to your nominated bank account in line with Legl's standard transfer schedule.
Important information
Payment Plans cannot be paused and restarted. To make changes, you must cancel and create a new plan.
If the first instalment is not completed, future instalments cannot be taken.
Client payment details are encrypted and securely stored with Legl's payment processing partner, Adyen (PCI Compliant Level 1).