This guide summarises the key takeaways from the Legl webinar held on 11 March 2026, which focused on helping firms improve how quickly clients pay.
It explains how to use Legl Pay features - such as payment links, insights, and reminders - to encourage faster client payments and reduce delays.
Watch the webinar recording
If you were unable to attend the session live, you can watch the full webinar recording below.
What this covers
This guide highlights the main topics discussed in the webinar, including:
How Legl Pay checkout links work
Using payment insights to understand client behaviour
Best practices for sending payment requests
How reminders help prompt faster payments
How to make it easier for clients to access the checkout
This article summarises the concepts covered in the webinar. Detailed setup instructions are available in related help guides.
How this works at a high level
Legl Pay allows firms to send secure payment requests to clients through a checkout page. Clients can pay their invoices online using debit or credit cards.
When a payment request is sent, Legl tracks key activity such as when the payment link is accessed and when payment is completed. This information is surfaced in the Insights dashboard, helping firms understand how clients interact with payment requests.
By reviewing these insights and adjusting how requests are sent; such as using reminders or clearer payment links - firms can improve payment turnaround times.
When you would use this
The approaches covered in this webinar are useful when:
Clients frequently delay paying invoices
You want to reduce time to payment
You want to track payment performance across your firm
You are reviewing billing or finance processes
Key things to be aware of
Important
Payment timing can vary depending on how and when payment requests are sent.
Clear instructions and easy access to payment links can help increase payment completion.
Automated reminders can help prompt clients who have not yet completed payment.
Where to find this in Legl
The features discussed in this webinar can be found in the following areas of Legl:
Pay – send payment requests or generate payment links
Insights – review payment performance and metrics
Checkout links – allow clients to pay online securely
Reminder settings – configure automated payment reminders