Overview
Legl's Pay by Bank service is powered by Volt.io, an FCA authorised and regulated open banking payments provider. This partnership ensures secure, reliable, and scalable open banking payments for legal firms.
Learn more about Volt at www.volt.io.
Action required: regulatory onboarding
To comply with Open Banking regulations, all Legl customers using Pay by Bank must complete a mandatory onboarding process with Volt.
This is a regulatory requirement to maintain the highest standards of security, transparency, and consumer protection in financial transactions. Completing this process promptly will ensure you can start accepting Pay by Bank payments as soon as possible.
ℹ️ Important
If you would like to register for Pay by Bank, please notify your Customer Success Manager or contact our Support team, who can assist with this process.
Onboarding requirements
For any UBO (Ultimate Beneficial Owner) with a share of more than 25%, the following documents are required.
If no individual has more than a 25% share, then one authorised signatory is required.
Step 1: Upload your documents
Upload the following documents in the My Account area of your Legl dashboard:
Log in to your Legl account.
Select your name in the lower left to go to My Account.
Select Secure Document Share.
ℹ️ Tip
These documents can be uploaded by any Legl Admin.
Provide the following documents:
Valid passport ID for any UBO with more than 25% ownership.
Proof of address for the UBO(s) or authorised signatory's personal address: a utility bill (gas, electric, water, or council tax) dated within the last 6 months.
LLP agreement (if required): if your entity is an LLP, provide a copy of your LLP agreement.
Bank verification: a bank statement in the name of the merchant's legal entity, clearly showing the account number and sort code.
AML policy: a copy of the firm's current AML policy. If the firm is uncomfortable sharing the AML policy, it can complete this step by confirming the following:
AML/CTF policy compliant with the MLRs
AML risk assessment completed in the last 12 months
CDD performed on all clients (and EDD where applicable)
Sanctions screening in place
SAR reporting processes established
Staff AML training completed
Step 2: Identity verification (mandatory)
A 5-minute identity verification via Ondato's secure digital process.
Includes an ID check and liveness check.
Must be completed via Ondato's platform.
Step 3: Volt merchant terms acceptance
Review and agree to Volt's UK Merchant terms, which will be sent to you directly via email.
The Volt UK Merchant terms are available for reference on Volt's website.
What happens next
Once all documentation and verification steps are submitted:
The Legl and Volt teams will review your submission.
Your Pay by Bank service will automatically transition to Volt, ensuring continuous service.
Questions or support
If you have any questions about the onboarding process or require assistance, contact our Support team. Our team is here to help you every step of the way.