Overview
Legl's Pay by Bank service is powered by Volt.io, an FCA authorised and regulated open banking payments provider. This partnership ensures secure, reliable, and scalable open banking payments for legal firms.
Learn more about Volt at: www.volt.io
Action Required: Regulatory Onboarding
To comply with Open Banking regulations, all Legl customers using Pay by Bank must complete a mandatory onboarding process with Volt.
This is a regulatory requirement to maintain the highest standards of security, transparency, and consumer protection in financial transactions. Completing this process promptly will ensure you can start accepting Pay by Bank payments as soon as possible.
Important
If you would like to register for 'Pay by Bank', please notify your Customer Success Manager or our Support team on [email protected] who can assist with this process.
Onboarding Requirements
For any UBO (Ultimate Beneficial Owner) with a share of more than 25%, the following documents are required.
If no individual has more than a 25% share, then one authorised signatory is required.
Step 1: Upload the following documents in the My Account area of your Legl dashboard.
Login to your Legl Account
Click your name in the lower left to go to My Account
Secure Document Share
ℹ️ These documents can be uploaded by any Legl Admin.
Valid Passport ID
A valid passport for any UBO with more than 25% ownership
Proof of Address
A utility bill (gas, electric, water, or council tax)
Dated within the last 6 months
For the UBO(s) or Authorised Signatory personal address
LLP Agreement (if required)
If your entity is an LLP, please provide a copy of your LLP agreement.
Bank Verification
A bank statement in the name of the merchant’s legal entity
Must clearly show the account number and sort code
AML Policy
A copy of the firm’s current AML policy
Step 2: Identity Verification (Mandatory)
5-minute identity verification via Ondato’s secure digital process
Includes an ID check and liveness check
Must be completed via Ondato's platform.
Step 3: Volt Merchant Terms Acceptance
Review and agree to Volt’s UK Merchant terms which will be sent to you directly via email.
The Volt UK Merchant terms are available for reference here
What Happens Next?
Once all documentation and verification steps are submitted:
The Legl and Volt teams will review your submission.
Your Pay by Bank service will automatically transition to Volt, ensuring continuous service.
Questions or Support?
If you have any questions regarding the onboarding process or require assistance, please contact our support team:
Our dedicated team is here to help you every step of the way.