Coverage & Document Types
Are document types different by country?
Yes. Accepted document types and date limits vary by jurisdiction. Clients select their country and are shown acceptable document types (similar to ID verification).
Unsupported documents?
If a client uploads an unsupported document, the result is marked Consider. You can request another document by sending another Engage request.
Non-English documents?
Verification works across languages and scripts, including Cyrillic, Chinese, Korean, and Japanese.
Digital vs. scanned documents?
Both are accepted where appropriate.
Country coverage
Legl currently supports over 80 countries (full list available within Legl).
Accuracy & Fraud Detection
How does Legl verify authenticity?
Each document is checked against four data points:
Data Comparison – Does name/address match?
Document Classification – Is it supported and within date?
Image Integrity – Is image quality sufficient?
Source Integrity – Any signs of tampering or forgery?
External databases?
Only UK clients are cross-checked against the UK Electoral Register.
All other checks are performed on the document itself.
Expired/out-of-date documents?
These return a Consider result.
Compliance & Regulation
Does this meet AML/KYC rules?
It supports AML compliance but should be used with other CDD checks (ID, Source of Funds, PEPs/Sanctions, etc.).
Legl automatically validates documents against each jurisdiction’s local rules.
Can it be used for Companies House (ACSP) ID verification?
No – Companies House requires full address history (12 months +). We recommend using a custom workflow for this.
Audit and storage
All proof-of-address results appear in the downloadable CDD report, including original documents.
Data is stored securely for 7 years per Legl’s retention policy unless a deletion is requested.
NFC compliance
This feature does not affect NFC compliance.
Failed verifications
‘Consider’ results mean a document requires review. You may request additional evidence and record decisions for audit purposes.
Failure reasons shown?
Yes. The report specifies which data points failed (e.g. mismatched name).
Can firms customise acceptable documents?
No. Acceptance rules follow jurisdiction-specific standards.
Client Experience
What does the client do?
Clients complete three quick steps via a secure Legl link:
Select their country.
Choose the document type.
Upload the document.
Is verification real-time?
Yes – results return instantly unless a ‘Consider’ status is triggered.
If the client doesn’t have an acceptable document?
They’ll receive a ‘Consider’ result; you can then request alternative evidence if required.
Can you verify a client’s address without them uploading anything?
No. The client must upload a document; instant or hidden verification isn’t supported.
Supported Issuing Countries
Group A: Andorra; Gibraltar; Isle of Man; Jersey; Monaco; San Marino; Switzerland; United Kingdom
Group B: Canada; European Economic Area (excluding Greece, Cyprus and Bulgaria); New Zealand
Group C: Algeria; Argentina; Australia; Bermuda; Brazil; British Virgin Islands; Bulgaria; Cayman Islands; Chile; Colombia; Costa Rica; Dominican Republic; Ecuador; Ethiopia; Ghana; Guatemala; Hong Kong; Indonesia; Ivory Coast; Jamaica; Japan; Kenya; Kuwait; Malaysia; Mexico; Nigeria; Panama; Peru; Philippines; Saudi Arabia; Senegal; Serbia; Singapore; South Africa; South Korea; Taiwan; Tanzania; Turkey; Uganda; Ukraine; United Arab Emirates; United States of America; Vietnam
Supported document types & validity by group
Document Type | Group A validity | Group B validity | Group C validity |
Bank Statement or Building Society Statement | Last 3 months | Last 6 months | Last 6 months |
Utility Bill (electricity, water, gas, broadband, landline) | Last 3 months | Last 6 months | Last 6 months |
Local Government Tax Letter | Last 1 year | Last 6 months (Kenya only) | — |
Benefits Letter (e.g. job-seeker allowance, house benefits, tax credits) | Last 1 year | Last 6 months | — |
Mortgage Statement | Last 1 year | Last 1 year | — |
Mobile Phone Bill | — | (Singapore only) Last 6 months | — |
General Letter (financial institution/utility company) | Last 6 months | — | — |
Insurance Statement or Brokerage Statement | Last 6 months | — | — |
Pension Statement/Letter or Property Tax Statement/Letter | Last 1 year | — | — |
Identity Document with Address | Supported | Supported | Limited to certificate’s issue & expiry dates |
Address Certificate | (Hungary only) | (Turkey only) | Limited to certificate’s issue & expiry dates if present, otherwise unlimited |
Exchange House Statement | — | — | (UAE only) Validity limited to last 6 months |
Accommodation or Tenancy Certificate | Last 6 months | Last 6 months | — |