✨ What is Bulk Ongoing Monitoring Disable?
This tool allows your law firm to disable monitoring for multiple individuals or businesses in one go - ideal for situations where monitoring is no longer required.
👤 Disabling Monitoring for Individuals (Contacts)
Step 1: Download Your Contact List
You can reach out to the Support Team and we can provide you with a report of all your contacts within Legl securely.
Step 2: Prepare Your CSV File
Use the following headers (exactly as shown, case-sensitive):
first_name,last_name,email,date_of_birth,client_reference,matter_reference
Please note:
While client_reference and matter_reference are optional fields, including them is strongly recommended as they significantly improve the accuracy of matching during the bulk disable process.
CSV Requirements
- File format: CSV (comma-separated) 
- Date format: YYYY-MM-DD (e.g. 1985-05-15) 
- Valid email format 
Sample CSV:
first_name,last_name,email,date_of_birth,client_reference,matter_reference John,Doe,[email protected],1980-01-01,CLIENT001,MATTER001
Step 3: How Matching Works
The system matches contacts using at least 3 of the 6 fields:
- Matching score: 1 point per matched field 
- Match required: Minimum 3 points 
- Case-insensitive text matches 
- Exact match on date of birth 
If we are unable to disable any contacts due to the matching convention, we will provide you with a report to allow you to disable manually or provide us with further details.
🏢 Disabling Monitoring for Businesses
Step 1: Prepare Your CSV File
Use the following headers (exactly as shown, case-sensitive):
name,registration_number,client_reference,matter_reference
CSV Requirements
- File format: CSV (comma-separated) 
- All fields are text format 
Sample CSV:
name,registration_number,client_reference,matter_reference Acme Corp Ltd,12345678,CLIENT001,MATTER001
Step 2: How Matching Works
The system matches businesses using at least 2 of the 4 fields:
- 1 point per matched field 
- Highest score wins if multiple matches 
- Case-insensitive text matches 
- Advanced matching for - matter_referenceincluding KYB reports
⬆️ How to Upload Your CSV File
To request a bulk monitoring disable, please:
- Prepare your CSV file using the required format (see above). 
- Share your CSV securely with the Legl Support Team via the first sheet shared or by using your preferred secure file transfer method. 
- In your message, clearly state when you would like the monitoring to be disabled. 
Once received, the Support Team will process this on your behalf and confirm once completed.

