In this article we will cover:
What can I find within contacts?
Contacts gives you a single overview of your client data, including information such as email address, name and address. This contact information can either be populated manually, or will be updated automatically if a client provides information as part of a CDD check.
For every field of contact information, you will be able to access an activity timeline to view all edits. For each edit, you will be able to see who made the edit, if the edit came from a CDD check, and whether the field has been verified as part of a CDD check.
How do I find the contact history?
Hover your mouse over the client information you would like to see the history of and click history to see the activity timeline for that field.
If you do need to edit a field for any reason, hover your mouse over the chosen field and click edit. This edit will then be tracked in the activity timeline.
The history log will look as follows:
For further assistance, please contact us at [email protected].