This article provides pre-written email templates you can use to introduce Legl to your clients during your launch in Australia. These templates are designed to help inform and reassure clients about the new digital onboarding process while meeting AML/CTF obligations.
The templates can be copied, edited and sent to any of your clients as needed, to ensure they are informed, secure, and confident in using Legl.
Client Care Letter / Terms of Business template wording
We use the services of Legl to provide secure digital identity verification, online payments, and to share key documents as part of our client onboarding process, in line with Australian Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regulations.
All information you provide is securely processed by Legl using the highest security standards to encrypt your details and keep your personal data safe. You will receive a link to start your onboarding, and you will be redirected to Legl’s secure portal where the verification will take place. You will receive an immediate email confirmation once the process is finalised.
You can find Legl’s Terms of Use and Privacy Policy.
If you have any questions, please contact us at [insert your support email address].
Customise your workflows with a friendly getting started message.
Welcome to [law firm name] - we look forward to working with you.
As part of our compliance with Australia’s Anti-Money Laundering and Counter-Terrorism Financing Act, we are required to run identity checks on new clients.
This link will allow you to complete your onboarding securely via Legl’s online portal. Once you have submitted your documents, we will review and confirm next steps.
Thank you in advance for your cooperation.
Customise your workflows with a friendly getting started message to set requirements.
Thank you for instructing [law firm name].
To meet our obligations under Australian AML/CTF requirements, each client must provide proof of identification in the form of a government-issued photo ID.
Acceptable Photo ID includes:
Current passport
Photocard driver’s licence
Legl makes it easy and secure for you to provide these documents online. Simply click on the “Get Started” link below and follow the instructions.
We recommend completing this on a smart device, as you will be required to upload photographs of your documents.