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Change Management: Internal Legl Launch Email Templates | Introducing Legl to Your Law Firm

We've created several email templates to help introduce Legl to your law firm.

Tess Brown avatar
Written by Tess Brown
Updated yesterday

These templates are designed to ensure your team understands who Legl is, why the firm is implementing it, what comes next, and how it affects them directly. Each template is tailored to the specific tools being launched and can be copied, edited, and shared as needed.

Launching Legl: Onboarding + Payments

Tools being rolled out: Legl's client onboarding, risk & compliance and payments.

Subject: Launching Legl: Onboarding and Payments Platform


Hello team,

Starting from [insert date], we’ll begin using the Legl platform to streamline both our client onboarding and payment processes.

Who is Legl?
Legl is a legal technology platform that helps law firms deliver a faster, smoother client experience by digitising core processes like onboarding, compliance, and payments—all in one place.

Why Legl?
Legl allows us to shift time-consuming admin tasks—like collecting ID documents, verifying clients, and handling payment links—to an easy-to-use online experience for clients. This helps us work faster, improve cash flow, and remain compliant.

What’s next?
If you haven’t yet watched the introductory Legl training, please request a copy of the video. You should have also received an email to set up your Legl account. If not, let me know so we can sort it out promptly.

How will this affect you?
You’ll now use Legl as the main platform for onboarding and payments. For most clients, everything will happen online. If a client chooses to come into the office, remember to log any checks or payments into Legl—just as we covered in training.

If you have any questions, reach out to [email protected] or use the in-platform Chat feature at the bottom right of the Legl dashboard.

Thanks for your support as we adopt Legl!

Launching Legl: Payments

Tools being rolled out: Legl's client payments and finance management solutions.

Subject: Legl Launch – Payments and Finance Solution


Hello team,

From [insert date], we’ll begin using Legl to request and manage payments from clients.

Who is Legl?
Legl is a digital platform built for law firms to manage onboarding, compliance, and payments efficiently—all in one place.

Why Legl?
Using Legl will help us send payment requests faster and improve turnaround time for receiving funds. This means we can open matters more quickly and give clients a better, more modern experience.

What’s next?
Most of you have attended the Legl training. If not, please request the recording. Make sure you’ve activated your Legl account—let me know if you haven't received your setup email.

How will this affect you?
Going forward, Legl will be the main platform for sending payment requests. In-office payments must still be logged in Legl, per the training, to ensure accurate records.

If you have any questions, reach out to [email protected] or use the in-platform Chat feature at the bottom right of the Legl dashboard.

Thanks for your support as we adopt Legl!

Launching Legl: Onboarding

Tools being rolled out: Legl's client onboarding, risk and compliance solutions.

Subject: Legl Launch – Client Onboarding, Risk & Compliance


Hello team,

From [insert date], we’ll be using Legl to improve how we onboard clients and manage compliance.

Who is Legl?
Legl is a digital tool for law firms that modernises the way we gather and verify client details, helping us comply with regulations quickly and efficiently.

Why Legl?
Legl centralises information collection, enabling faster decisions around matter risk and compliance checks. It gives clients a seamless, self-serve experience, while freeing us up to focus on more valuable work.

What’s next?
You should have completed Legl training—if not, ask for the recording. Also check that you’ve activated your Legl account; if you didn’t receive the setup email, let me know.

How will this affect you?
You’ll now use Legl to manage client onboarding. Clients will complete most steps online. For clients who prefer in-person processes, remember to log all details into Legl as trained.

If you have any questions, reach out to [email protected] or use the in-platform Chat feature at the bottom right of the Legl dashboard.

Thanks for your support as we adopt Legl!

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