Overview

The Legl & Clio integration brings together best-in-class legal practice management and intelligent compliance workflows in one seamless experience.You can streamline client onboarding and embed intelligent AML workflows directly into your practice management software. By combining Clio’s best-in-class legal platform with Legl’s AI-powered compliance tools, law firms can automate checks, accelerate due diligence, and deliver a better, smarter experience for both fee-earners and clients. The result of this is less manual work, stronger compliance, and better conversion, delivered in one seamless workflow.

Prerequisites

Before integrating, ensure that:

You have an active Legl account.
You have a Clio account

Integration Setup

Step-by-Step Instructions

Get Started on Legl
- If you already have a Legl account then skip this step.
- If you need help getting set up on Legl then please go here: https://www.legl.com/clio to get started.
Connect your accounts
- On the left hand navigation bar on Legl go to Settings> Integrations
- There a module for the Clio integration with a button that says connect, click here and it will connect the two systems.
- Please note that every user wishing to use the Legl Clio integration will have to connect the accounts via Legl.
How to see if you are integrated
- On the left hand navigation bar on Clio, go to App integrations> My Integrations and it should show that you are connected to Legl
- Go to a contact in Clio and on the upper right hand side there will be a button saying "More Actions" and under that "New Onboarding | KYC | AML Workflow".

Using the Integration

Features and Functionality

Once integrated, the Legl & Clio integration allows you to:

Initiate Legl onboarding and AML workflows instantly from Clio
Push contact data from Clio directly to Legl - no manual rekeying
Receive ongoing risk alerts and see risk status in Clio
Automatically store CDD reports and AML documents in Clio
This removes duplication, reduces risk, and improves the experience for both law firms and clients.

User Guide

Create a contact in Clio (Company or Person) or use a pre-existing contact.

For a Person

Click “More Actions” > “New Onboarding | KYC | AML Workflow”

This will automatically launch Legl and create a corresponding contact, select which workflow you wish to send, created an engage request and send it to your client.

The client will receive a firm branded workflow in which to complete the request for information. When this is completed the assigned reviewer will be notified to come into Legl to complete the review. The contact in Clio will also be updated on custom fields with the Status: Ready to Review and the Result: Clear or Consider.

Once reviewed, the contact in Clio will be updated with the Status: Reviewed, the result and the ‘KYC check history’ fields will be updated based on the checks completed with the date and any associated matters. The documents will also be automatically sync into the contact documents.

For a Company

Click “More Actions” > “New Onboarding | KYC | AML Workflow”

The integration will automatically differentiate the workflow between a company and a person. For a company it will open the Legl “New business search” and pull through the company name and location and run a search. At this point you need to select the correct company a click ‘Start’

This will begin the process of checking the company by automatically generating a company and sanctions report

The Contact in Clio will automatically updated with the: Registered company name, Legl sanction screening result, Legl sanction screening status and the Link to the Legl contact (which will bring you back into the Legl Business with the structure and ownership and other information shown above).

The integration will also automatically pull in the company report once generated and the sanctions report once reviewed.

Troubleshooting

Common Issues & Solutions

Issue	Possible Solution
The Clio contact is not updating with the Legl results or documents.	Please check whether or not the integration is connected, either in the Integrations tab in Legl or the App integrations> My Integrations tab in Clio.
The business is not being searched for in the correct territory.	If a territory is not specified in Clio, Legl will default to searching the UK register. You can alter this either in Clio or Legl.
When I click more actions it is not automatically creating a contact in Legl.	Legl requires a first name, last name and email address to create a contact. Check that the contact in Clio has all of these fields.