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How can I bulk disable ongoing monitoring?

This guide shows how to use Legl's bulk ongoing monitoring disable feature to remove contacts or businesses in bulk using a CSV file.

Shanté Simpson avatar
Written by Shanté Simpson
Updated over a week ago

✨ What is Bulk Ongoing Monitoring Disable?

This tool allows your law firm to disable monitoring for multiple individuals or businesses in one go - ideal for situations where monitoring is no longer required.


👤 Disabling Monitoring for Individuals (Contacts)

Step 1: Download Your Contact List

You can reach out to the Support Team and we can provide you with a report of all your contacts within Legl securely.

Step 2: Prepare Your CSV File

Use the following headers (exactly as shown, case-sensitive):

first_name,last_name,email,date_of_birth,client_reference,matter_reference

Please note:
While client_reference and matter_reference are optional fields, including them is strongly recommended as they significantly improve the accuracy of matching during the bulk disable process.

CSV Requirements

  • File format: CSV (comma-separated)

  • Date format: YYYY-MM-DD (e.g. 1985-05-15)

  • Valid email format

Sample CSV:

first_name,last_name,email,date_of_birth,client_reference,matter_reference John,Doe,[email protected],1980-01-01,CLIENT001,MATTER001

Step 3: How Matching Works

The system matches contacts using at least 3 of the 6 fields:

  • Matching score: 1 point per matched field

  • Match required: Minimum 3 points

  • Case-insensitive text matches

  • Exact match on date of birth

If we are unable to disable any contacts due to the matching convention, we will provide you with a report to allow you to disable manually or provide us with further details.


🏢 Disabling Monitoring for Businesses

Step 1: Prepare Your CSV File

Use the following headers (exactly as shown, case-sensitive):

name,registration_number,client_reference,matter_reference

CSV Requirements

  • File format: CSV (comma-separated)

  • All fields are text format

Sample CSV:

name,registration_number,client_reference,matter_reference Acme Corp Ltd,12345678,CLIENT001,MATTER001

Step 2: How Matching Works

The system matches businesses using at least 2 of the 4 fields:

  • 1 point per matched field

  • Highest score wins if multiple matches

  • Case-insensitive text matches

  • Advanced matching for matter_reference including KYB reports


⬆️ How to Upload Your CSV File

To request a bulk monitoring disable, please:

  1. Prepare your CSV file using the required format (see above).

  2. Share your CSV securely with the Legl Support Team via the first sheet shared or by using your preferred secure file transfer method.

  3. In your message, clearly state when you would like the monitoring to be disabled.

Once received, the Support Team will process this on your behalf and confirm once completed.

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