Legl Workflow Templates | Legl Help Centre

This guide outlines detailed steps and actions for managing client onboarding, compliance checks, and document workflows. It provides clear instructions and notes to streamline processes, enhance efficiency, and ensure regulatory compliance. Each workflow use case is broken down into actionable steps for ease of use.

The following workflows can be built within the workflows page and you will be able to find further information on how to create and manage your workflows here.

Step/Action column aligns with the steps available to select within the Legl platform as shown below:

Individual Onboarding

Workflow Use Case	Step/Action	Details/Notes
Generic Onboarding
Terms of Business	Send a document	Default option to require the recipient to acknowledge acceptance of this document Option to upload a different version of this document for each recipient or a standard fixed document
Client Engagement Letter	Request Signature(s)	Unique document each time which requires tagging and confirming signature placement
ID Verification Check	Standard CDD	Inclusive of the following checks and screenings: Identity Verification ID Document Verification Biometrics Verification (Selfie video) Additional Documents (Optional) PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection
Generic Onboarding 2
ID Verification Check	Standard CDD	Inclusive of the following checks and screenings: Identity Verification ID Document Verification Biometrics Verification (Selfie video) Additional Documents (Optional) PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection
Money on account	Request a Payment	Option to set a fixed payment amount for all workflow recipients or payment amount to be confirmed on a case-by-case basis Option to confirm if these funds are received in either the firm’s office or client account

Corporate Onboarding

Workflow Use Case	Step/Action	Details/Notes
Corporate Onboarding
Certificate of Incorporation	Request a Document	Request documents from an individual. Specify a title and description to clearly state what files the individual will need to upload
Certificate of Good Standing	Request a Document	Request documents from an individual. Specify a title and description to clearly state what files the individual will need to upload
Company Structure Chart	Request a Document	Request documents from an individual. Specify a title and description to clearly state what files the individual will need to upload
Corporate Onboarding Form	Customisable Form	Multi-line answer Please list all the Shareholders with more than 25% ownership in the business (First Name, Last Name)
		Multi-line answer Please detail the Ultimate Beneficial Owner of this business
		One-line answer Please provide the date of incorporation
		Multi-line answer Please provide information about the jurisdiction that the company was incorporated in
		One-line answer Please confirm your company registration number
		Paragraph Please upload the government-issued ID document for the Ultimate Beneficial Owner of this business in the next step
NFC ID Verification Check	Enhanced CDD	Inclusive of the following checks and screenings: NFC Verification Identity Verification ID Document Verification Additional Documents (Optional) PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection

Residential Conveyancing Onboarding

Workflow Use Case	Step/Action	Details/Notes
Residential Conveyancing Onboarding 1
NFC ID Verification Check or ID Verification Check	Enhanced CDD or Standard CDD	Inclusive of the following checks and screenings: NFC Verification (Enhanced CDD specific) Identity Verification ID Document Verification Biometrics Verification (Selfie video) (Standard CDD specific) Additional Documents (Optional) PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection
Client Care Letter	Request Signature(s)	Unique document each time which requires tagging and confirming signature placement
Payment for Search Fees	Request a Payment	Option to set a fixed payment amount for all workflow recipients or payment amount to be confirmed on a case-by-case basis Option to confirm if these funds are received in either the firm’s office or client account
Source of Funds	Source of Funds	Step-by-step form to collect all sources of funds from a client to meet requirements of anti-money laundering and mortgage lenders
Residential Conveyancing Onboarding 2
Sharing documentation on firm’s legal fees	Send a document	This step allows you to share a document with an individual. Options include requiring the individual to agree to the document. All documents will be included in the email sent to the individual when they complete the workflow.
Joint Tenancy or Tenancy in Common help guide	Send a document	The firm can share a guide with the client explaining the differences between Joint Tenancy or Tenancy in Common.
Property Ownership Declaration Form	Customisable Form	Multi-line answer Property Address
		Multi-line answer Buyer Information Help text Buyer 1 Full Name: Buyer 2 Full Name (if applicable)
		One-line answer How do you wish to hold the property? Joint Tenancy Tenancy in common Help text Please choose one
		Paragraph Joint Tenancy Information (If you select Joint Tenancy, you do not need to answer any further questions in this section. Joint Tenancy means that each owner has an equal share of the property. In the event of death, the property automatically passes to the surviving owner(s). (Complete following section if you selected Tenancy in Common)
		One-line answer Will your shares in the property be equal? Yes No
		Multi-line answer If the shares will be unequal, please specify the ownership percentages: Help text Total must equal 100%
Stamp Duty Tex Declaration	Request Signature(s)	Unique document each time which requires tagging, confirming signature placement
Money on account for Property Searches	Payment Request	Request a payment from an individual. Specify the amount and which bank account it should be paid into.

Within Legl you will have the capability of sending Protocol TA forms through Legl as apart of the Onboarding flow or as it's own step:

Workflow Use Case	Step/Action	Details/Notes
TA6, TA6 or TA10 Protocol Forms	Request Signature(s)	The primary signer fills in all required information within the pre-tagged sections of the document.

Source of Wealth Questionnaire

Workflow Use Case	Step/Action	Details/Notes
Source of Wealth Questionnaire	Customisable Form
Disclosure of all assets	Multi-line answer	Help text Please describe all assets that make up your entire body of wealth, noting each asset and its total value (in GBP). This includes your income from employment, business ownership interests/shares, investments, real estate assets, etc
Commercial business ownership check	Yes / No	Help text Are you an owner or proprietor of a commercial business venture? If yes, then it will be important to understand how your proprietorship contributes to your overall wealth.
Business ownership details	Multi-line answer	Help text If you own a business or control certain business interests, then please include your firm's name, date of incorporation, ownership stake, and list of income generating activities.
Professional employment details	Multi-line answer	Help text If employed by an organisation, please provide the name of your employer, describe your professional role, and disclose your total annual salary (in GBP) broken down by cash vs non-cash components.
Details about accumulated savings	Multi-line answer	Help text Please confirm the total value (in GBP) of your savings and describe how you accumulated said savings
Real estate assets check	Yes / No	Help text Do you own any real estate? If yes, then please specify in the comment box whether your property assets are residential or commercial. ☑ Add optional comment box
Real estate ownership details	Multi-line answer	Help text If yes, then please disclose the addresses, date of purchase, purchase price, and total value (in GBP) for each property owned.
Ownership of company assets or shares	Yes / No	Help text If you have company assets or shares, please list their details and confirm the total value (in GBP) of each asset in the comment box. ☑ Add optional comment box
Do you have inheritance?	Yes / No
Inheritance funds details	One-line answer	Help text If you answered yes, please confirm the total value (in GBP) of funds placed in an account to your name in the comment box.

Wills & Probate (Will or Power of Attorney)

Workflow Use Case	Step/Action	Details/Notes
Document Review and Approval	Send a document	Upon internal review of the draft, this can then be sent to the client for confirmation. Options include requiring the individual to agree to the document. All documents will be included in the email sent to the individual when they complete the workflow.
Finalised document for signature	Request Signature(s)	Send the final document (Will/Power of Attorney) to the client with signing instructions. The requested document will be uploaded by your team when sending each request. A link to the signed document PDF will be included in an email sent to each individual when all have signed.
Payment for services	Payment Request	Issue an invoice for payment Direct payment link, allowing clients to pay by both card or via Open Banking

Standalone Onboarding Workflows

Workflow Use Case	Step/Action	Details/Notes
Individual PEPs & Sanction Screening	CDD Report	Watchlist Screening PEPs & Sanctions
CCJ’s & Decrees, Insolvency, Debt Collection screening	CDD Report	Financial Screening CCJs & Decrees Insolvency Debt Collection

In-Person CDD checks

This functionality within Legl does not mean the client has to be physically present in all instances but it is a way of completing CDD checks on your clients behalf. Several scenarios have been listed below and how these can be approached using the In-person CDD functionality in Legl:

Scenario	Step/Action	Details/Notes
Client emailed a photo of their ID	Standard CDD *What is required:* Full name DOB Address of Residency Government-issued ID	Inclusive of the following checks and screenings: Identity Verification ID Document Verification Biometrics Verification (Selfie video) Additional Documents (Optional) PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection
Tech-challenged or elderly client	Standard CDD *What is required:* Full name DOB Address of Residency Government-issued ID	Inclusive of the following checks and screenings: Identity Verification ID Document Verification Biometrics Verification (Selfie video) Additional Documents (Optional) PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection
Elderly client with no government-issued ID but has a bus pass	Standard CDD - No ID Document Verification (UK residents only) *What is required:* Full name DOB Address of Residency	Inclusive of the following checks and screenings: Identity Verification PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection
International client emailed ID	Standard CDD *What is required:* Full name DOB Address of Residency Government-issued ID	Inclusive of the following checks and screenings: Identity Verification ID Document Verification Biometrics Verification (Selfie video) Additional Documents (Optional) PEPs & Sanctions CCJs & Decrees Insolvency Debt Collection
No ID required, only screening and ongoing monitoring	Watchlist Screening *What is required:* Full name DOB Address of Residency (optional but recommended)	Inclusive of the following screening: PEPs & Sanctions

How to run an in-person CDD check

What kind of checks on clients can Engage do?