In order to confirm your identity matches the data from the ID document you have uploaded, we require you to record a selfie video of yourself. If you are unable to do this, please contact your law firm who may be able to advise on an alternative method.
I'm completing the information request on behalf of someone else, and so can't complete the video identification step.
How to help someone else complete their request.
Written by Shanté Simpson
Updated over a week ago